I don't think its legal for them to require you to use their protectant to keep it in warranty. It would be like Chrysler to require use of a Mopar oil filter in order to keep your warranty. I think you need to call them again, ask them what testing they did to determine the presence of a petroleum based protectant, ask for the results, and ask for a copy of the warranty for that model... At the time you bought the cover. If you ask for these items, it might send a message that you're not going to accept their cost-cutting BS, and you're going to put up a fight.
Gary Hedlin
Sent from my iPhone
On Dec 18, 2010, at 10:55 AM, Josh Battles <cletusjones@gmail.com> wrote:
>
>> Sounds like they've pretty much covered any reason you'd have to replace
> it.
>> Basically no warranty at all. I have an extang cover that I'm sure I've
> left
>> on while I washed the truck. Good to know the warranty is crap.
>>
>> Don in CT
>>
>
> Yep, I feel the same way. I am going to be contacting the BBB too. I would
> think that having a warranty where basically every instance of normal usage
> voids it.
>
> - Josh
>
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