On Sat, Dec 18, 2010 at 14:33, Josh Battles <cletusjones@gmail.com> wrote:
> I'm hoping the BBB claim will get some action on their part. IMO you can't
> claim something specific was done without testing of some kind. Perhaps a
> defect caused the wear issues and if they categorically deny based on a
> visual inspection only there's no way to identify anything with any
> certainty.
>From my (admittedly limited) experience with the BBB, you'll be better
off with Consumerist.com and your state AG's office. Your local BBB
won't do anything unless Extang resides in their jurisdiction, so
you'll have to contact *their* local BBB. And if they aren't
registered with (or don't care about) the BBB, they won't care.
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