I would call the BBB and let them know. I would also call CC and let
them know that there rep never called you back.
Seems like it never end. I will be going to the dealer this week to
have them repaint my bed, it got scratched from the MOPAR cover that
they installed.
Glenn
Bristol, CT
-----Original Message-----
From: Dkota4by4@aol.com [mailto:Dkota4by4@aol.com]
Sent: Saturday, September 05, 1998 7:04 PM
To: dakota-truck@buffnet.net
Subject: DML: More Ongoing paint problems
Well, for all of you who remember my paint problems...they continue. I
just
picked my truck up from the dealer for a repaint for the THIRD time.
The
first time they were supposed to (according to the Asst. service
manager)
strip the truck to the metal, prep, prime, and respray. Well, that
never
happened because the spots were still there. The second time....same
thing...but when l picked the truck up...there were scratches in the
hood in
addition to the pits. Now, l pick it up the third time (again they were
supposed to take it to the metal and start over) and same
thing...including
the scratches. These guys have done nothing but buff the truck each
time.
While l was waiting for them to bring my truck around l talked to the
body
shop manager and he told me they had stripped the truck and started over
from
scratch. After looking at the truck (and a few expletives) he told me
they
didn't strip the truck because they decided there was no need to...even
though
they charged CC for a full $1500 paint job. (l hate to be lied to)
When l
took it in the last time the Service manager admitted that it "didn't
appear"
that the top was ever touched. Now they want me to take it to them
again and
let them "fix it right". My question is..what should l do? I do NOT
want to
take it back because they have already ruined it 3 times. but what are
my
options. When l call CC they say they want to let their factory rep
take a
look at it..but he hasn't called me back once since May... Any and all
advice
is welcome and appreciated. I may have to call the BBB and the local
news
station (they do a segment on consumer rip offs)...
Russ
97 4X4 318 CC
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