You'll find that when it comes to warranty work, Chrysler (and all others
too) will not get parts, and allow the customer to install them. That's how
the warranty is written, and the dealer has no choice but to follow
Chrysler's rules. -Bill
>Date: Fri, 18 Dec 1998 22:45:07 -0500
>From: Jon Steiger <stei0302@cs.fredonia.edu>
>Subject: Re: DML: Fog Light Out!
>
>At 09:34 PM 12/18/98 -0600, you wrote:
>>The headlight switch is rotary on the 99s. u then pull out on the knob if
u
>>want
>>the fog lights on also. Mine broke and a little copper part fell out so I
>>cant turn
>>on the fog lights and with the rainy foggy weather we are having now I
wish
>>they
>>worked. I ask the dealer to send me the switch because it is a 150 mile
>>trip to
>>them but they said they could not send me a headlight switch rather
because
>>it was a
>>safety related item it has to be installed by the dealer. Shucks!
>
>
> Safety related?? Pffft! Smells fishy to me... (Maybe I'm wrong, but
>something doesn't seem quite right here...) You could make the case that
>almost any part on a vehicle is safety related... Would they also refuse
>to sell you a set of brake pads? Wiper blades? Shifter knob?? Any of
>that stuff can cause an unsafe condition if not installed properly.
>
> I wonder what are the legal implications of telling people they're not
>allowed to work on their own vehicles? Oops, I'd better stop now before
>I get really ticked off... ;-)
>
> You can probably order one from Koller Dodge, and probably cheaper than
>the "local" dealership to boot... (www.kollerdodge.com)
>
>
> -Jon-
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