Which warranty. The regular or extended?
At 04:29 PM 05/04/1999 -0400, you wrote:
>It is printed in the warranty.
>Rich
>
>-----Original Message-----
>From: SmokinDakota [mailto:smokindakota@Msn.com]
>Sent: Tuesday, May 04, 1999 1:01 PM
>To: dakota-truck@buffnet.net
>Subject: DML: Re: RE: I HATE DEALERS was: Heater core blew
>
>
>How do I prove that to the stubborn customer service manager?
>
>Steven
>
>-----Original Message-----
>From: Wisotzkey, Rich <Rich.Wisotzkey@gsc.gte.com>
>To: 'dakota-truck@buffnet.net' <dakota-truck@buffnet.net>
>Date: Tuesday, May 04, 1999 6:25 AM
>Subject: DML: RE: I HATE DEALERS was: Heater core blew
>
>
>>Steve,
>>If they are keeping the truck, by the warranty, they must supply you with a
>>NO CHARGE loaner/rental car.
>>Rich - Ashburn, VA
>>
>>-----Original Message-----
>>From: SmokinDakota [mailto:smokindakota@email.msn.com]
>>Sent: Monday, May 03, 1999 6:59 PM
>>To: Dakota Mailing List
>>Subject: DML: I HATE DEALERS was: Heater core blew
>>
>>
>>Bad news,
>>
>>I got a call from the service advisor. He said it is under warranty, BUT
>due
>>to my stupidity of adding an aftermarket alarm and and stereo system, its
>>going to cost me 2 hours worth of labor to take move the wiring to the
>>heater core. Needless to say, I was VERY upset. Especially when they said
>>they need the dak until tomorrow night. I have a final term paper due
>>tomorrow and no way of getting to school. I asked the service bitch, oops I
>>mean manager, what they would do to compensate me/satisfy me. Answer, I'll
>>give you the # to Enterprise Rent-a-car and talk to the shop foreman and
>see
>>if 2 hours is excessive. I am still not satisfied and need suggestions on
>>what to do? I will be starting a web page like Jon's idea, but mainly about
>>CROWN dodge, a supposed 5 star dealer. So if you got complaints about Crown
>>dodge send em to me.
>>
>>I forgot to mention that right when I got to the dealer, a customer comes
>up
>>to me and start to tell me how these trucks are worth $h!t. He had a 4
>>banger and said he loses control in turns and some other problems. Another
>>satisfied customer.
>>
>>Steven 2me
>>http://www.smokindakota.com
>>AOL Instant Message = SmknDakTrk
>>
>>
>
Bernd D. Ratsch
Pflugerville, TX
http://lonestar.texas.net/~bernd/Dakota.htm
1997 Dodge Dakota SLT/CC (V6)
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