The Dak is Back!
Picked her up yesterday afternoon after the incompetent mechanics left a
coolant leak where the heater hose connects into the water pump. Ironically,
when I had to bring it back on Weds. after finding the coolant leak, a
loaner car just happened to be available. BUT, just the day before the c.s.
manager said they don't give out loaners or pay for rentals unless you have
the ext. warranty. I guess the bitching and yelling did work, especially
when you do it for 2 days.
Steven 2me
http://www.smokindakota.com
AOL IM = SmknDakTrk
> -----Original Message-----
> From: owner-dakota-truck@buffnet4.buffnet.net
> [mailto:owner-dakota-truck@buffnet4.buffnet.net]On Behalf Of Christopher
> Reck
> Sent: Friday, May 07, 1999 3:02 PM
> To: dakota-truck@buffnet.net
> Subject: DML: Re: Re: RE: I HATE DEALERS was: Heater core blew
>
>
> If you got the rental/loaner car warranty offered by Dodge, then
> they should
> provide you one. I didn't get it but I think that a separate rental agency
> will give you the car and Dodge reimburses up to a certain amount.
>
> Chris
> '99 Dakota Sport + CC 4x4 Amethyst
>
>
> -----Original Message-----
> From: SmokinDakota <smokindakota@Msn.com>
> To: dakota-truck@buffnet.net <dakota-truck@buffnet.net>
> Date: Tuesday, May 04, 1999 3:16 PM
> Subject: DML: Re: RE: I HATE DEALERS was: Heater core blew
>
>
> >How do I prove that to the stubborn customer service manager?
> >
> >Steven
> >
> >-----Original Message-----
> >From: Wisotzkey, Rich <Rich.Wisotzkey@gsc.gte.com>
> >To: 'dakota-truck@buffnet.net' <dakota-truck@buffnet.net>
> >Date: Tuesday, May 04, 1999 6:25 AM
> >Subject: DML: RE: I HATE DEALERS was: Heater core blew
> >
> >
> >>Steve,
> >>If they are keeping the truck, by the warranty, they must
> supply you with
> a
> >>NO CHARGE loaner/rental car.
> >>Rich - Ashburn, VA
> >>
> >>-----Original Message-----
> >>From: SmokinDakota [mailto:smokindakota@email.msn.com]
> >>Sent: Monday, May 03, 1999 6:59 PM
> >>To: Dakota Mailing List
> >>Subject: DML: I HATE DEALERS was: Heater core blew
> >>
> >>
> >>Bad news,
> >>
> >>I got a call from the service advisor. He said it is under warranty, BUT
> >due
> >>to my stupidity of adding an aftermarket alarm and and stereo
> system, its
> >>going to cost me 2 hours worth of labor to take move the wiring to the
> >>heater core. Needless to say, I was VERY upset. Especially when
> they said
> >>they need the dak until tomorrow night. I have a final term paper due
> >>tomorrow and no way of getting to school. I asked the service
> bitch, oops
> I
> >>mean manager, what they would do to compensate me/satisfy me.
> Answer, I'll
> >>give you the # to Enterprise Rent-a-car and talk to the shop foreman and
> >see
> >>if 2 hours is excessive. I am still not satisfied and need
> suggestions on
> >>what to do? I will be starting a web page like Jon's idea, but mainly
> about
> >>CROWN dodge, a supposed 5 star dealer. So if you got complaints about
> Crown
> >>dodge send em to me.
> >>
> >>I forgot to mention that right when I got to the dealer, a
> customer comes
> >up
> >>to me and start to tell me how these trucks are worth $h!t. He had a 4
> >>banger and said he loses control in turns and some other
> problems. Another
> >>satisfied customer.
> >>
> >>Steven 2me
> >>http://www.smokindakota.com
> >>AOL Instant Message = SmknDakTrk
> >>
> >>
> >
> >
> >
>
>
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