Re: Inscrupulous Dealer Practice?

From: Mike Crumley (mcrumley@airmail.net)
Date: Sun Jun 06 1999 - 13:06:06 EDT


At 03:06 PM 6/5/99 , you wrote:
>Yesterday, after 19
>days of having the vehicle, my dealership called me
>up and told me that they could not get financing for
>me at the rate that they claimed they could.
>
>I have a document that claims that they have 5 days
>to find the financing, or the contract is null and
>void, and I should return the vehicle, and they
>return my trade and my down payment. I have been in
>the dealership 3 times since that time passed--once
>to install a mopar speed control device(cruise
>control)--and they never mentioned any problems with
>financing. I am afraid that they will screw me on
>some sort of usage fee on the truck, not reimburse me
>for the vent-shades, bugflector, and aerovisor and
>the speed control that I had installed, and charge me
>for detailing my trade. Is this legal, since the
>documents claimed that they should notify me in five
>days that I had no financing?
>Should I call a lawyer?

It seems to me that there is something very strange going on here. I've
never heard of a dealer turning over a vehicle to someone without any
financing arraignments. It definitely sounds like the dealer is trying to
pull something, maybe some kind of bait-and-switch with the financing
(luring you in with a low rate come-on but sticking you with a high rate
after you have the truck). It's kind of late for this, but you should never
have taken delivery of the vehicle without knowing the financial
arraignments. Why didn't you go back on the fifth day to find out what was
going on? Why were you adding things to a vehicle you didn't even know if
you were going to get to keep? No offence, but these do not seem like very
wise decisions on your part. What are you wanting to do now (void the deal,
keep the truck etc.)? What is the dealer trying to force you to do? Unless
you are willing to stay bent over and let this guy keep have his way with
you, you are probably going to have to get a lawyer.

>Plus, the dealer made all but overt threats that if I
>did not give him fives on all his ratings, and if I
>indicated that I left the dealership with less than a
>full tank and a vehicle that had not been
>detailed--my friend can attest to this, he witnessed
>it--he would make it very difficult to exercise my
>warrantee, and would give me a hard time with my
>scheduled maintenance. Is this a common experience?
>Can anyone help?

No, this is not a common experience. Do yourself and every other DC
customer a favor and call DC customer service and report this jerk. Raise
hell till they take some action. They don't want guys like this giving
Chrysler a bad reputation. Personally, I would do whatever it took to get
out of this deal and go find another dealer.

Mike Crumley 97 V6 Auto
mail to: mcrumley@airmail.net

They couldn't do it in the Super Bowl
They won't do it for the Stanley Cup.
GO STARS!!!



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