It also helps to let them know that you are a member of a large mailing
list,(noone likes bad press)
Joe W.
87 Shelby Charger 13.9
98 Dakota 13.1
----- Original Message -----
From: <EWENN342@aol.com>
To: <dakota-truck@buffnet.net>
Sent: Wednesday, November 10, 1999 6:33 PM
Subject: DML: DON'T GET SCREWED BY MAIL ORDER PURCHASES!!!!!!
> Hello Fellow DMLER'S
>
> I am getting RIPPED OFF by a mail order purchase I made and I want
> to warn others so that it does not happen to them. A while back I ordered
> a cone air-intake kit from a company called Ice-Man products "Knight
> Engineering".
> I was told that if I was not happy with the performance of their kit I
could
> return it
> for a refund. Well I was not satisfied with the kit and when I called
them
> back they
> were less than cooperative with me. Finally they agreed to let me send
the
> kit
> back. However, I could not get them to issue the credit to my credit
card.
> I got the
> run around from their office manager for more than 6 weeks.
>
> Finally I wrote a letter to my visa credit card company (Capital One Visa)
to
> dispute
> the charge. By this time I was past a 60 day window of legal action that
my
> credit
> card company could take action and directly charge "Knight Engineering
back".
>
> What really upsets me is that I contacted my visa company prior to the 60
days
> about this problem and they strongly reccommended I work it out with the
> company.
>
> Buyer Be Ware
> 1) Don't let a company bill you before they ship your merchandise.
> 2) Get a copy of their return policy in writing.
> 3) If you have any concerns about the companies promptness, contact in
> writing
> your charge card company prior to 60 days of the date your card was
> charged.
> 4) Don't be a paitent mister nice guy. Demand prompt response from the
> Company.
> SOMETIMES NICE GUYES DO FINISH LAST
>
> I got DOUBLE screwed, I not only lost money here, but I don't even have
their
> junky
> kit in my possession either.
>
> Please pass this message along to any other Clubs that might benefit from
> this
> information.
>
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