Re: 5 Star Service Centers

From: Andy Levy (andylevy@bigfoot.com)
Date: Wed Dec 29 1999 - 18:13:53 EST


The non-5 star I went to to get my foglight switch fixed didn't have the
part in stock. When I called for the reservation, I told them I thought
that was what it was, and repeated that when I gave them the keys, but
they never bothered to check the Parts department until after they had
poked around the dashboard for over half an hour.

The 5-star I went to had 3 in stock a week in advance (and held one for
me!) and had no problems doing the repair.

BTW, DC has recognized the problem with the garbage switches and
redesigned it; I got the new one, it feels a little more solid when I
pull/push it. Don't have the new part # handy though.

"Eng, Kenneth" wrote:
>
> Considering that most of the comments on the 5-Star Service Centers have
> been mostly negative, has anyone gone to a non-5 Star Service Center lately?
> Are any of them around? Shouldn't we expect an improvement in the service
> from the non-5 Star rated ones as they would be trying to become 5 Star
> rated?
>
> Just wondering,
> Ken

-- 
-andy

http://home.twcny.rr.com/andylevy/ --- andylevy@bigfoot.com ---------------------------------------------------------------- Remember, amateurs built the ark. Professionals built the Titanic. ----------------------------------------------------------------



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