5 Star Service Centers

From: Eng, Kenneth (Kenneth.Eng@dowjones.com)
Date: Wed Dec 29 1999 - 11:10:52 EST

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Considering that most of the comments on the 5-Star Service Centers have
been mostly negative, has anyone gone to a non-5 Star Service Center lately?
Are any of them around? Shouldn't we expect an improvement in the service
from the non-5 Star rated ones as they would be trying to become 5 Star
rated?

Just wondering,
Ken

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