> I too recently had the "privelege" of dealing with a smiling
> yes-man of a
> service writer. Walked into my local dealership to ask about
> getting my wind
> noise looked at( I posted this problem a while ago about a
> wind noise over
> 35mph from the windshield area). He said I could make an
> appointment, which I
> could understand as there were several people already in the
> waiting room at
> 9 AM, so I said OK, and that I wanted to take the mech for a
> ride to point
> out the noise. Then the smiling "you'll have to leave the
> truck all day"
> announcement. I asked why, if all they had to do was listen
> to a noise? Even
> R&R the windshield to reseal it wouldn't take more than an
> hour( I've seen
> mobile guys do it in 40 minutes!). His smarmy response:
> "That's the way I
> operate". I asked if that was his policy for everyone, and he
> said yes, so
> then I asked him why were people waiting for their cars if
> they're ALL
> supposed to leave them all day?? "Uh.......they're here for
> other things"
> I walked out realizing that the 5-star rating is awarded
> to the best at "smiling while you f**k them over". I've
> decided to just live with the noise rather than go through that again.
Dodge: Love
> 'em AND hate'em! That's what they mean by "different"!
Kevin which dealer was this??
Greg
95 DSCC v6 5spd
Rahway NJ
This archive was generated by hypermail 2b29 : Fri Feb 06 2004 - 11:48:07 EST