Go immediately to the manager of the dealership or owner. Tell him what
happened, and tell him that your friend up the road is a witness. Tell him
the amount of bad press you can send his way by notifying the local TV
station and newspaper. Tell him that you had plans to drive your new truck
for many years to come, and that the abuse suffered by your truck at the
hands of the service guys is completely unacceptable, and you want a
replacement vehicle.
The dealership can have your's as a demo model now since that's pretty much
all that it is good for.
And prior to talking to the manager/owner, talk to a lawyer, and drop the
lawyer's card off with the owner/manager and tell him to call the lawyer
when your new truck comes in.
Frank WJ
>
>I took my 2000 4.7L reg. cab 2wd 4.7L/5-spd/3.92sg to the dealership on
>wedenesday for them to LOOK at my truck and document that I had the idle
>search problem so that I would recive notification when they came up with a
>fix.Well, when I gave the service manager my keys he went out side and got
>my truck and he and the tech took it for a test drive.I watched them leave
>and they proceeded to lay rubber in all 5 gears on their way out.I was also
>told by my freind who's got a shop up the road a little way that the were
>hitting the 6200 rpm chatterbox repeatedly.I have been trying to find some
>way to retrieve tach info from the computer(like a memory tach) so that I
>can prove to somebody higher than the butthead service manager that the
>yran
>the hell out of my brand new truck.Any ideas? Is there any way I can
>prosecute the dealership for tearing up my truck? I NEVER run my truck
>above
>2400 rpm.I bought the truck with the intention of driving it for at least
>250k miles.So much for that.What the hell am I going to do?Thanks for any
>info.Will coughlin@centuryinter.net
>
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