Re: What should I do?

From: Frank Johnson (frankwjohnson@hotmail.com)
Date: Sat Mar 11 2000 - 19:53:31 EST


Also, write this all down and give it to the owner/manager and send a copy
to the local area Dodge/Chrysler Rep.

Frank WJ

>
>Go immediately to the manager of the dealership or owner. Tell him what
>happened, and tell him that your friend up the road is a witness. Tell him
>the amount of bad press you can send his way by notifying the local TV
>station and newspaper. Tell him that you had plans to drive your new truck
>for many years to come, and that the abuse suffered by your truck at the
>hands of the service guys is completely unacceptable, and you want a
>replacement vehicle.
>The dealership can have your's as a demo model now since that's pretty much
>all that it is good for.
>And prior to talking to the manager/owner, talk to a lawyer, and drop the
>lawyer's card off with the owner/manager and tell him to call the lawyer
>when your new truck comes in.
>
>Frank WJ
>
>
>>
>>I took my 2000 4.7L reg. cab 2wd 4.7L/5-spd/3.92sg to the dealership on
>>wedenesday for them to LOOK at my truck and document that I had the idle
>>search problem so that I would recive notification when they came up with
>>a
>>fix.Well, when I gave the service manager my keys he went out side and
>>got
>>my truck and he and the tech took it for a test drive.I watched them leave
>>and they proceeded to lay rubber in all 5 gears on their way out.I was
>>also
>>told by my freind who's got a shop up the road a little way that the were
>>hitting the 6200 rpm chatterbox repeatedly.I have been trying to find some
>>way to retrieve tach info from the computer(like a memory tach) so that I
>>can prove to somebody higher than the butthead service manager that the
>>yran
>>the hell out of my brand new truck.Any ideas? Is there any way I can
>>prosecute the dealership for tearing up my truck? I NEVER run my truck
>>above
>>2400 rpm.I bought the truck with the intention of driving it for at least
>>250k miles.So much for that.What the hell am I going to do?Thanks for any
>>info.Will coughlin@centuryinter.net
>>
>
>______________________________________________________
>Get Your Private, Free Email at http://www.hotmail.com
>

______________________________________________________
Get Your Private, Free Email at http://www.hotmail.com



This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:49:40 EDT