We had a guy come into our dealership not long ago complaining about the paint
peeling on his truck. It was an 89 or 90 I believe. So service manager called
it in and Chrysler gave him the run around for awhile. Finally they asked to
see a picture of it. Well the day that he brought it in to have the picture
taken it was VERY windy (damn Texas weather), and just as the service manager
snapped the pic a huge (I'm talking like 6 inch x 6inch) chunk of paint blew off
and was captured in the picture. Needless to say, Chrysler painted the vehicle
for free.... hehehe
David Zavetsky wrote:
> I had the problem on my roof and bed.......I contacted the Chrsyler Customer
> hotline (you can find that in the owners manual.....
>
> All I can say is that you have to be very persistant. Chysler will play
> games with you..........First they will say they wont cover it at all due to
> the age/mileage of your vehicle.....then they'll offer to pay a "good will"
> gesture of like 25%.....I ended up paying $400 for a complete paint
> job........I still feel like I got screwed, I mean paint aint supposed to
> just up and leave the vehicle like that!!
>
> Remember, the squeaky wheel gets the grease...bitch and moan and if you can
> get a "lawyer letter"..............
>
> Chrysler knows there was a problem, they have paid out on many cases before,
> but they will STILL give you a VERY hard time.......and they will NEVER
> admit that there was any widespread issue......
>
> Good luck if you decide to pursue it....It IS worth it, but be prpared to
> fight fight fight,,,,!
> ----- Original Message -----
> From: <rjonas@home.com>
> To: <undisclosed-recipients:;>
> Sent: Monday, May 22, 2000 11:49 PM
> Subject: DML: bad paint
>
> > Hi
> > I own a 1992 Dogde Dakota and the paint on the hood and the front part
> > of the cab is peeling off. I was wondering if you know of where I can
> > contact Chrysler head office to see if they are willing to fix it and I
> > see that other people on the net have had similar problems.
> > I would really appreciate any assistance that you can offer.
> >
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