Re: Is it too much to ask for a service department to fix the problem the first time?

From: Andy Levy (andylevy@bigfoot.com)
Date: Tue Jun 13 2000 - 21:11:53 EDT

Definitely look for a different dealership - maybe someone on the list
here can recommend one in your area. I won't be returning to the
dealership I've taken my truck to twice since I moved here. First time
(broken foglight switch), I suggested they start investigating at the
switch, as I'd heard of numerous problems. An hour later, they came
back to me saying "we checked the whole system, turns out it's the
switch." Second time (peeling bumper paint) the guy was a total ass to
me because I was asking for warranty work.

Seth Huffman wrote:
>
> Ok well I kinda need to vent it been a frustrating day to say the least. I
> took my truck in this morning to get this squeaking noise in the engine
> compartment fixed. It been making this squeaking noise once the engine gets
> warmed up to normal operating temperature and is under 900rpm. I left it
> with them all day and when I go to pick it up they say it was just the belt
> and they replaced it. I asked if they had drove it to make sure that fixed
> the problem, They said yes. Then I asked if they drove it long enough for it
> to get to operating temperature and they are all "oh yea we did, the noise
> is gone". Some Im like cool then on the way home as soon as the engine warms
> up it makes the same damn noise. Maybe they did their test drive with the
> windows up and the stereo turned on. Now I'm not sure they actually replaced
> the belt cause I would assume the belt is whats making the noise but Im
> gonna take it back tomorrow and this time Im gonna put a mark on the belt so
> I will know if they actually replaced it or not.
>
> Sorry for wasting your time I really just needed to vent, hopefully they can
> fix it tomorrow cause I dont think I can go many more days without my truck.
> Maybe Ill just take it to a different dealership. 

-- 
-andy

http://home.twcny.rr.com/andylevy/ --- andylevy@bigfoot.com 
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"Democracy is two wolves and a lamb voting on what to have
for lunch. Liberty is a well armed lamb contesting the vote."
     Benjamin Franklin, 1759 
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