Chris:
That's outstanding. Good to hear that some dealers do know what service
is. Please post this on the home apge of the DML under dealer ratings so
that others will be able to see it in the future.
Richard in San Antonio
On Wed, 12 Jul 2000 09:27:23 EDT Y2KDakuda@aol.com writes:
> well I had my best experiance with a service department this moring.
> after calling the DC road side service to get my truck towed in they
> told me it would be 3-4 hours for a toe truck I said what it I was
> on the side of the highway I told them to forget about it and tried
> to make it in my self. again doing 20 mph on I66 in DC in 1st gear
> the only one that worked I get to the dealership (Fair Oaks Dodge in
> Fairfax VA)and the truck will not make it up the incline on the
> driveway so I had to leave it half way in the street rush hour
> blocking one lane people were not to happy. walked up to the service
> department told them the story and they called a toe truck checked
> me in gave me a 2000 Ram Quad Cab 4X4 and said that they will call
> me when its done and they even asked me if I needed a note for work
> now thats how a 5 star dealer should my last dealer would have told
> me to leave the keys and hit the road and if they did give me a car
> it would have been a neon
>
> Chris Lambert
>
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