Dear Sir;
Do not go down to the Dealer and raise your blood pressure. Call Customer
One *800* number and calmly explain your situation. Believe me, just sit by
the phone an wait for the polite call form the Service Manager at your
5-Crap Dealership.
My $0.02
L. John
Your local *Real Hemi* Owner
< www.alltel.net/~ljohn >
----- Original Message -----
From: <jbe@micron.net>
To: "DML" <dakota-truck@buffnet.net>
Sent: Friday, August 04, 2000 10:04 PM
Subject: DML: Front End clunkning- UPDATE
> Well, after all the useful tips you guys gave me on trying to diagnose
> my front end clunking noise on my '99 Dak it does indeed look
> like the steering shaft is causing the problems. But this is only where
>
> the fun begins.
>
> Now my 5 Crap-ola dealer is refusing to even look at my truck again
> because it has been in their shop two times for this problem that they
> can't
> fix and they feel nothing is wrong. Another words they are refusing me
> service.
> Now I have to go down and talk? (YELL) at the service manager and the
> general manager at the dealership to fix it. If they refuse I will make
> them
> sign a form saying that the customer (me) is still complaining but they
> feel nothing is wrong and refuse service. Then I will have to get ahold
> of
> my local Chrysler zone rep and see what they can do.
>
> Luckily I do have another Dodge dealer in the area which I will goto
> next (although not the famed 5 terd award). Its like, I love my Dakota
> and would (might) buy another one, but the service from Dodge is so bad
> you almost have to consider other brands. They don't seem to ever
> learn.
>
> Jason
>
>
>
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:53:17 EDT