With all the problems, now we know why DC did away with the 7/70 warranty.
Doug Fedeli
Fotiu22@aol.com wrote:
> Hi All,
>
> I just brought my v8 5spd 3.92 axle ratio 1998 Dakota in to Dodge for service
> because my Rear Axle all of a sudden started making a loud whirring noise.
> The noise got louder as the mph increased. I got a call today telling me it
> would cost $2,066 to fix (for a complete Rear axle REBUILD). It appears that
> the Outer Pinion Bearing failed and a Clutch Pack from the Trak Loc option
> cracked. After picking my mouth up from the floor after it fell off my face!
> I questioned the Service Manager on how this could possibly happen at 46k
> miles, he said it was a normal occurrence and that he saw it happen on some
> dakotas at 16k. I then called Dodge Customer Service to let them know that I
> am very upset that this could happen at such low mileage. I asked that they
> pick up the cost even though my 36,000 mile warranty ended 10k miles ago.
> After the Rep called my Dealer, the Rep told me that they would pick up all
> the cost except for $500. They said it was a good will gesture, but I believe
> its a cover their ass gesture! I would like to hear from any other Dakota
> owners that have experienced this problem. I want to follow up with Dodge to
> find out the cause of why this is happening commonly with Dakotas and
> Durango's. I feel everybody with this problem should be compensated for this
> obvious design flaw. Thank you and Happy Trucking to all!
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:56:29 EDT