Talked to the Service Mgr, the Dealership Mgr, and also The Owner... All
said the same thing... basically nothing.
Jessica
>From: Andy Levy <andylevy@yahoo.com>
>Reply-To: dakota-truck@buffnet.net
>To: dakota-truck-moderator@bent.twistedbits.net
>Subject: Re: DML: Skidplates? Need help, bad dealer.
>Date: Wed, 16 May 2001 00:12:26 -0400
>
>The dealer turned the truck over to you, said it was fixed, and it actually
>wasn't? I'd say it's their responsibility - you paid for it to be fixed,
>they said it was fixed, and something (apparently) wasn't fixed.
>
>Now, if they can demonstrate that what's broken now wasn't broken before
>you took it in, they may have a leg to stand on. If it was broken when you
>first brought it to them, and they didn't repair it, that's their problem
>IMO.
>
>You may need to call DC customer service, but start with the Service
>Manager at your dealer, then ask to talk to the Regional Manager.
>
>Jessica Snyder wrote on Wednesday 16 May 2001 00:03:
>
> > Well,,, what started out to be a little oil leak, after a busy day of
> > off-roading, turned into a blown engine... or so they say...
> >
> > Took the truck in to be fixed, told service to "Make whatever repairs
>are
> > necessary to take the truck to Michigan, and make sure it is completely
> > fixed. I will pay for the repairs when she is finished..."
> >
> > Well, they called saying that it is almost done, and they are going to
> > make sure nothing else is wrong with it, then I can pick her up...
> >
> > So all is good, and I pick her up. Same old problem, just not leaking
>oil
> > this time. Didn't even make it home, and left me stranded on the side
>of
> > a country road...
> >
> > They flatbed'ed it back into the shop, and with out even touching the
> > truck, they said it needs a new engine.
> >
> > Now they are saying it is my responsibility, that even though they said
>it
> > was fixed, it's my problem that it wasn't fixed correctly... In the
>end,
> > the truck shouldn't have been released, but they did anyway, and driving
> > it still broke, made it worse.
> >
> > Whose fault is it? And who should pay the bill?
> >
> > Oh, and where can I find METAL skidplates? The plastic one was the
> > culprit of the problem in the first place...
> >
> > Thanks,,,
> > Jessica
> >
> > _________________________________________________________________
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> >
> >
>
>--
>-andy
>
>http://home.twcny.rr.com/andylevy/ --- andylevy@yahoo.com
>-------------------------------------------------------------
>modesty, n.:
> Being comfortable that others will discover your greatness
>-------------------------------------------------------------
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