Thanks Jack 3! That's exactly the act I was trying to remember.
I appreciate it very much!
JY
--- Jack 3 <hemi@charter.net> wrote:
> They can't do that. Check the Magnusson-Moss Warranty Act of
> 1975. They must provide, *in writing* why they are denying
> coverage. The can only deny coverage if the parts that you
> are trying to have covered, are directly effected by any
> modifications you made. In other words, if you go in to have
> a warranty problem with your AC looked at, they can't deny
> you coverage because you have a lift-kit on it.
>
> Mention the Act, which is regulated by the Federal Trade
> Commision, to them, and see if they catch your drift.
> Most dealers are either ignorant of the law, or they simply
> try to intimidate people.
>
>
> Jack 3
>
> On Fri, 14 Dec 2001 06:20:30 -0800 (PST)
> Jason Yates <onebad4x4dak@yahoo.com> wrote:
> > I took my truck into the local dealer (just moved, so
> > didn't
> > know squat about 'em) to get a antifreeze leak repaired.
> > I
> > think it must be a waterpump or thermostat gasket--not
> > sure and
> > didn't have time to crawl around to look. I have an
> > extended
> > warranty (to 60K) so I just thought I'd let the Dodge
> > take care
> > of it. Well, first thing the service writer says to me
> > when he
> > sees my truck is that I've voided the warranty--I've got
> > a two
> > inch body lift, 32" tires, and a custom prerunner bumper,
> > among
> > other things, with nothing major done to the engine. I
> > ended up
> > leaving the truck with him, with him saying "we'll see
> > what we
> > can do" and "if its not covered, you'll owe $32.50 an
> > hour" or
> > whatever. I was naturally annoyed, so when I got home I
> > called
> > the Chrysler warranty customer service number. I did NOT
> > come out
> > and tell them what I had done to the truck, but the
> > customer
> > service agent did say that simply running bigger tires
> > voids the
> > warranty! What?!? Can anybody help me defend my
> > position that
> > the things I've done to my truck should not void my
> > warranty?
> > Isn't there a law protecting my rights to alter my
> > vehicle
> > (within certain limits, of course)? Anybody know?
> >
> > Thanks!
> >
> >
> > =====
> > Later,
> > JY
> > Fairborn, OH '98 CC 5.2L 5spd 4x4 w/prerunner bumper
> > Pics -- http://photos.yahoo.com/onebad4x4dak
> >
> > __________________________________________________
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> W Jack Hilton III
> Dakota R/T Club Division 2 Rep.
> www.DakotaRT.com
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__________________________________________________
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