They can't do that. Check the Magnusson-Moss Warranty Act of
1975. They must provide, *in writing* why they are denying
coverage. The can only deny coverage if the parts that you
are trying to have covered, are directly effected by any
modifications you made. In other words, if you go in to have
a warranty problem with your AC looked at, they can't deny
you coverage because you have a lift-kit on it.
Mention the Act, which is regulated by the Federal Trade
Commision, to them, and see if they catch your drift.
Most dealers are either ignorant of the law, or they simply
try to intimidate people.
Jack 3
On Fri, 14 Dec 2001 06:20:30 -0800 (PST)
Jason Yates <onebad4x4dak@yahoo.com> wrote:
> I took my truck into the local dealer (just moved, so
> didn't
> know squat about 'em) to get a antifreeze leak repaired.
> I
> think it must be a waterpump or thermostat gasket--not
> sure and
> didn't have time to crawl around to look. I have an
> extended
> warranty (to 60K) so I just thought I'd let the Dodge
> take care
> of it. Well, first thing the service writer says to me
> when he
> sees my truck is that I've voided the warranty--I've got
> a two
> inch body lift, 32" tires, and a custom prerunner bumper,
> among
> other things, with nothing major done to the engine. I
> ended up
> leaving the truck with him, with him saying "we'll see
> what we
> can do" and "if its not covered, you'll owe $32.50 an
> hour" or
> whatever. I was naturally annoyed, so when I got home I
> called
> the Chrysler warranty customer service number. I did
> come out
> and tell them what I had done to the truck, but the
> customer
> service agent did say that simply running bigger tires
> voids the
> warranty! What?!? Can anybody help me defend my
> position that
> the things I've done to my truck should not void my
> warranty?
> Isn't there a law protecting my rights to alter my
> vehicle
> (within certain limits, of course)? Anybody know?
>
> Thanks!
>
>
> =====
> Later,
> JY
> Fairborn, OH '98 CC 5.2L 5spd 4x4 w/prerunner bumper
> Pics -- http://photos.yahoo.com/onebad4x4dak
>
> __________________________________________________
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W Jack Hilton III
Dakota R/T Club Division 2 Rep.
www.DakotaRT.com
www.CyberMopar.com
www.Hella.com
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