Re: Venting!! (sorry, kinda long)

From: jkp (jkp61@horizonview.net)
Date: Wed May 22 2002 - 08:29:01 EDT


   Thanks for the offer, I appreciate it. Ray found a # that I can use.
Take Care & Keep On Truckin'~~~~~John
    <<'96 Dakota Sport 4x4, 3.9L 5spd>>
----- Original Message -----
From: "Andy Levy" <andylevy@yahoo.com>
To: <dakota-truck-moderator@bent.twistedbits.net>
Sent: Tuesday, May 21, 2002 6:05 PM
Subject: Re: DML: Venting!! (sorry, kinda long)

>
> I'll see if I can dig up the P/N from when I bought mine about 9 months
ago for
> you. I walked into the Parts dept., said "I need the center cap for these
> wheels" and thye ordered it right up for me. No hassle.
>
> jkp wrote:
>
> > I can't believe my friendly neighborhood Dodge dealer! They are so
> > helpful>NOT!!! I bought a set of Gen III rims at the Chrysler Classic
this
> > weekend, but they needed center caps. The place that mounted them for me
had
> > wheels from a Ram and the center caps fit(but naturally wouldn't sell
> > separately). Ray is checking with his source to see about getting me a
set,
> > but I figured while I was in town I would check with the local dealer
since
> > I just had them mounted. They start hem-hawing around and tell me
"Sorry, we
> > can't look them up without a VIN#!" I told them that I can't give them a
> > VIN# cause they aren't off of my truck and they aren't even off of the
same
> > truck because 2 of the rims were new! They said, well we don't know what
> > will fit then. They had several Dakotas on the lot with the same type
wheel
> > and cap, so I asked about those and was told "Don't know about the
size". No
> > offer to help or nothing. I said to just forget it and started to leave,
but
> > since I was pissed I asked for the Mgr. They brought me the owner and I
go
> > through the story with him. I told him that I've worked on cars for 25
years
> > and in parts for 6yrs and there is always a way to find something. It
may
> > not be the easiest, but there is always a way! I told him this is a real
> > good way to push customers out the door and that I know this is a simple

> > thing, but if they can't help me with that then I sure don't want them
to
> > help me with something difficult!! So he gets the parts mgr and he goes
> > through the same deal that their stuff is really vague and how dealer
parts
> > are different than aftermarket and maybe they could get a # off the rim,
but
> > they really can't help me w/o a VIN#. I told them just forget it, I'll
find
> > them somewhere else, and I won't be back. Some places are so helpful
these
> > days. Sorry, had to let off some steam, I 've even got a # now off of
the
> > back of the cap that fit, but I'll be damned if I give it to them. They
> > would probably just tell me they couldn't use it anyway. Might have to
look
> > in a book to cross-reference something or, Oh My God, What's a BOOK!
> > On the good side the Gen III wheels look GREAT!! on my '96 Dakota and
the
> > truck handles a lot better with the wider rims. The tread is also riding
> > flat instead of rounded now and it doesn't feel like I'm going down the
road
> > in shoes that are too big.
> > Take Care & Keep On Truckin'~~~~~John
> > <<'96 Dakota Sport 4x4, 3.9L 5spd>>
>
> --
> -andy
> andylevy@yahoo.com
> Maintainer, DML FAQ - http://www.dakota-truck.net/faq/
> http://home.twcny.rr.com/andylevy/dakota/
> '99 CC 4x4 318 auto
>



This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 12:04:35 EDT