Re: Venting!! (sorry, kinda long)

From: Andy Levy (andylevy@yahoo.com)
Date: Tue May 21 2002 - 18:05:21 EDT


I'll see if I can dig up the P/N from when I bought mine about 9 months ago for
you. I walked into the Parts dept., said "I need the center cap for these
wheels" and thye ordered it right up for me. No hassle.

jkp wrote:

> I can't believe my friendly neighborhood Dodge dealer! They are so
> helpful>NOT!!! I bought a set of Gen III rims at the Chrysler Classic this
> weekend, but they needed center caps. The place that mounted them for me had
> wheels from a Ram and the center caps fit(but naturally wouldn't sell
> separately). Ray is checking with his source to see about getting me a set,
> but I figured while I was in town I would check with the local dealer since
> I just had them mounted. They start hem-hawing around and tell me "Sorry, we
> can't look them up without a VIN#!" I told them that I can't give them a
> VIN# cause they aren't off of my truck and they aren't even off of the same
> truck because 2 of the rims were new! They said, well we don't know what
> will fit then. They had several Dakotas on the lot with the same type wheel
> and cap, so I asked about those and was told "Don't know about the size". No
> offer to help or nothing. I said to just forget it and started to leave, but
> since I was pissed I asked for the Mgr. They brought me the owner and I go
> through the story with him. I told him that I've worked on cars for 25 years
> and in parts for 6yrs and there is always a way to find something. It may
> not be the easiest, but there is always a way! I told him this is a real
> good way to push customers out the door and that I know this is a simple
> thing, but if they can't help me with that then I sure don't want them to
> help me with something difficult!! So he gets the parts mgr and he goes
> through the same deal that their stuff is really vague and how dealer parts
> are different than aftermarket and maybe they could get a # off the rim, but
> they really can't help me w/o a VIN#. I told them just forget it, I'll find
> them somewhere else, and I won't be back. Some places are so helpful these
> days. Sorry, had to let off some steam, I 've even got a # now off of the
> back of the cap that fit, but I'll be damned if I give it to them. They
> would probably just tell me they couldn't use it anyway. Might have to look
> in a book to cross-reference something or, Oh My God, What's a BOOK!
> On the good side the Gen III wheels look GREAT!! on my '96 Dakota and the
> truck handles a lot better with the wider rims. The tread is also riding
> flat instead of rounded now and it doesn't feel like I'm going down the road
> in shoes that are too big.
> Take Care & Keep On Truckin'~~~~~John
> <<'96 Dakota Sport 4x4, 3.9L 5spd>>

--
-andy
andylevy@yahoo.com
Maintainer, DML FAQ - http://www.dakota-truck.net/faq/
http://home.twcny.rr.com/andylevy/dakota/
'99 CC 4x4 318 auto



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