Garry - Why not contact Chrysler Corporate and ask to talk to their Rep for
your area. Ask him if Chrysler will step in and absorb part of the cost and
review the Dealers business practices which do not enhance Daimler-Chrysler
reputation!
Jim Knox, 91 Dak 318 LA
----- Original Message -----
From: "Gary Hedlin" <ghedlin@theramp.net>
To: <dakota-truck-moderator@bent.twistedbits.net>
Sent: Friday, September 19, 2003 3:48 AM
Subject: DML: My Next Truck Dilema (kinda long)
>
> Right now i'm in the market to buy another truck, but honestly I dont
think
> it's going to be another dodge. Don't get me wrong, I like the Dodge
> line....but I REFUSE to put up with another Dodge service department. In
> the past year, I have been screwed arround so many times by the service
> department at the dealer where I bought my truck....it's taken its toll.
>
> I took the truck into the dealer to have the AC fixed. They had to
replace
> the condenser, and charged me $700. I expected to pay that much so it
> didn't bother me. 2 weeks later, nothing but hot air blew out of the
damn
> sytem. I took the truck back to the dealer, they found a small
leak....and
> wanted $1300 to fix it. I told them to go f**k themselves. Then they
> wanted $300 for diagnostics, I simply walked out and walked home. Later
> today they called me back and told me to come get the truck....that they
> were waving the diagnostic charge. Theyre still not fixing the leak that
> wasn't supposed to be there if they did the job right.
>
> I realize my truck is 5 years old, and theres bound to be some things that
> need repair, but I am quickly learning an older vehical is not economical
> for me. I am not in any way, shape or form mechanicly enclined.....I'M
> DANGEROUS WITH HAND TOOLS!! So besides maintenence stuff, I have to find
a
> shop to do the repairs. And because everyone arround here is f**king
> inbred, finding a good shop is just about impossible. This is why I went
to
> the dealer to get the AC fixed, and even they are friggin inbred.
>
> I want another dodge, but i'm scared to. Logicly you would just go to
> another dealer, but my biggest fear is if i buy from another dealer (which
> would be a minimum of 30 miles away) and I have a problem here at home and
> have to take it to the dealer in town....they'll screw me more because now
> they have a warranty they can void, charge me an insane ammount, and i'll
be
> walking home agian.
>
> If anyone has any thoughts on this, let me know.
>
>
> Gary Hedlin
> President
> Hedlin Web Designs
> http://www.hedlin.net
>
> Gary's Wisdom- #216
>
> -Don't Blame Me....I Voted for Nader!!!
>
>
>
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