RE: Re: RE: K&N -- good people, good product.

From: Bernd D. Ratsch (bernd@texas.net)
Date: Fri Oct 10 2003 - 20:20:58 EDT


In the case of the K&N filters on the Cummins engines...proof is already
there with documentation to back it up. Warranty is void - no recourse
available.

- Bernd

-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of andy levy
Sent: Friday, October 10, 2003 7:16 PM
To: dakota-truck-moderator@bent.twistedbits.net
Subject: Re: DML: Re: RE: K&N -- good people, good product.

Tubamirbls@aol.com wrote:

> Any dealer can refuse to acknowledge warranty coverage on any part of
> the
> vehicle for whatever excuse he wishes to make. That's why Chrysler
has an
> appeals procedure in place for the customer to seek redress.

Law trumps Chrysler. The burden of *proof* rests on Chrysler's
shoulders when refusing warranty coverage for "any excuse he wishes to
make."

-- 
-andy

http://home.twcny.rr.com/andylevy/dakota - andy-dml@levyclan.us -------------------------------------------- "Whatever Adam does, do the opposite and you'll be fine" -Bob Tom --------------------------------------------



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