Thanks Bernd.
Appreciate the help. I'm really peeved with the dealer this time. In the
past I had generally good service except for the tranny which I told
them wasn't right within a minth of buying the truck and it took them
60K miles to realize I was right.
This time I was in a hurry to pick up the truck and they billed me for
several items that I thought they shouldn't have. I went home and
checked my file for the details of my extended warranty. Couldn't find
anything so I had to have Chrysler send me one. Sure enough, most of the
items they billed me for were covered.
1. Cruise not functioning - diagnosis broken wire in steering column -
cruise and wiring harness both covered under Chrysler Gold plan
2. Tailgate latch fails to lock - dealer lubed and charged me - still
fails to catch on first try - latches specifically covered under
warranty - maybe an out because lubrication isn't, but then again it's
still not fixed.
3. Leaf spring noise - sounds similar to the TSB - should have been covered.
Funny thing was it was the service manager who handled this visit.
Usually the service advisors are better. Maybe his bottom line is
getting a bit tight?
Rob S.
Bernd D. Ratsch wrote:
>
> NO: 02-05-00
> SUBJECT: Squeaking/**Clicking** Noise From Rear Leaf Springs
> DATE: Mar. 17, 2000
> THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 02-15-99, DATED NOV. 5,
> 1999, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED
> WITH **ASTERISKS** AND INCLUDE REVISED SUBJECT, PART NUMBERS, AND DIAGNOSIS.
>
> OVERVIEW:
> This bulletin involves replacing the spring tip liners and installing spring
> clinch clips and isolators.
>
> SYMPTOM/CONDITION:
> Squeaking/**Clicking** noise coming from the rear of the vehicle.
>
> DIAGNOSIS:
> **If the customer indicates that the vehicle has a squeaking/clicking noise
> coming from the rear of the vehicle, verify that the noise is coming from
> the rear springs as the vehicle's suspension goes through jounce and
> rebound. If a squeaking/clicking noise is coming from the rear springs,
> perform the Repair Procedure.**
>
> **NOTE: PERFORM THE REPAIR PROCEDURE ON ANY VEHICLE THAT HAS MISSING TIP
> LINERS OR MISSING CLINCH CLIP ISOLATORS AND A SQUEAKING/CLICKING NOISE IS
> COMING FROM THE REAR SPRINGS.**
>
> PARTS REQUIRED:
> Qty Part No. Description
> AR (12) **52113135AA** Liner, Spring Tip, Durango Models
> AR (8) 05017561AA Liner, Spring Tip, Dakota Models
> AR (2) **52113009AB** Rear Leaf Spring Clinch Clip And Isolator Package,
> Durango, - Rear
> AR (2) **52113004AB** Rear Leaf Spring Clinch Clip And Isolator Package,
> Durango, - Front
> AR (4) 02808399 Rear Leaf Spring Clinch Clip And Isolator Package, Dakota, -
> Front And Rear
> **AR (1) 05018626AA Lubricant**
>
>
> EQUIPMENT REQUIRED:
> (2) Large C-Clamps (5 - 6 in.)
> Large Pry Bar
> REPAIR PROCEDURE:
> DAKOTA
>
> Raise the vehicle on an appropriate frame support style lift (rear axle must
> be allowed to extend fully)
> Use an appropriate pry bar to bend open the rear spring clinch clip (Figure
> 1).
> Use the pry bar to spread apart the leaf (Figure 2). The clearance between
> the leaves should be enough to remove the old spring tip liner (if
> necessary) and install the new replacement spring tip liner.
> Remove the old spring tip liner by using a hammer to drive the spring tip
> liner from the leaf spring (Figure 3).
> With the prybar still inserted between the leaves, install a new spring tip
> liner, p/n 05017561AA, onto the leaf.
> Firmly seat the spring tip liner onto the leaf.
> NOTE: THE SPRING TIP LINER IS PROPERLY INSTALLED WHEN THE RETAINING PIN IS
> POINTING TOWARD THE PAVEMENT AND THE WEAR PAD IS CONTACTING THE LEAF SPRING.
>
> **Apply a small amount of lubricant p/n 05018626AA to the tip liner wear
> pad.**
> Perform Steps 3 through 7 to the other spring tip liner
> Remove the clinch clip isolator from Clinch Clip and Isolator Package p/n
> 02808399. The isolator will need to be trimmed to properly fit on Dakota
> models. Scribe a mark on the isolator 127 mm (5 in.) from the end of the
> isolator (Figure 4) then, cut the excess from the isolator.
> Install the isolator onto the new clinch clip.
> Position the clinch clip onto the spring in the same location as where the
> old clinch clip was removed.
> Install the bottom clamp of the clinch clip.
> Compress the clinch clip and the spring using a C-Clamp (Figure 5).
> With a hammer, bend the clinch clip tabs outboard and upward to secure the
> clinch clip onto the spring (Figure 6).
> Repeat Steps 2 through 14 to remove and install all spring tip liners and
> clinch clips.
> Lower the vehicle.
> DURANGO
>
> Raise the vehicle on an appropriate frame support style lift (rear axle must
> be allowed to extend fully).
> Use an appropriate pry bar to bend open the rear spring clinch clip (Figure
> 7).
> Use the pry bar to spread apart the leaf (Figure 2). The clearance between
> the leavesshould be enough to remove the old spring tip liner (if necessary)
> and install the new replacement spring tip liner.
> Remove the old spring tip liner by using a hammer to drive the spring tip
> liner from the leaf spring (Figure 3).
> With the prybar still inserted between the leaves, install a new spring tip
> liner, p/n **52113135AA**, onto the leaf.
> Firmly seat the spring tip liner onto the leaf.
> NOTE: THE SPRING TIP LINER IS PROPERLY INSTALLED WHEN THE RETAINING PIN IS
> POINTING TOWARD THE PAVEMENT AND THE WEAR PAD IS CONTACTING THE LEAF SPRING.
>
> **Apply a small of lubricant p/n 05018626AA to the tip liner wear pad.**
> Perform Steps 3 through 7 to the other two spring tip liners.
> Install the clinch clip isolator onto the new clinch clip (see Parts
> Required section).
> Position the new clinch clip so that the alignment tang lines up with the
> hole in the spring leaf (Figure 8).
> The clinch clip isolator and the leaf spring assembly will need to be
> compressed. Clamp the clinch clip and spring assembly using a C-Clamp
> (Figure 9).
> Tightly clamp the side of the clinch clip to the leaf spring assembly with a
> second C-Clamp as shown in Figure 10 and Figure 11. Make sure that the foot
> of the C-Clamp does not protrude below the bottom of the leaf spring.
> Remove the first C-Clamp that was installed in Step 10 (Figure 12).
> Using a hammer, bend the inboard clinch clip leg onto the leaf spring
> assembly until the locating tab is positioned into its locating hole on the
> leaf spring (Figure 13).
> Next, bend the outboard clinch clip leg onto the leaf spring.
> Secure the clinch clip by bending the locking tab over (Figure 14).
> Perform Steps 1 through 16 to all clinch clips and spring tip liners.
> Lower the vehicle.
> POLICY:
> Reimbursable within the provisions of the warranty.
>
> TIME ALLOWANCE:
> Labor Op. No. Description Time
> 02-30-03-90 Liner, Spring Tip, Replace, 4X2 0.4 Hrs.
> 02-30-03-91 Liner, Spring Tip, Replace, 4X4 0.6 Hrs.
>
>
> FAILURE CODE:
> Code Description
> P8 New Part
>
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Rob S
> Sent: Tuesday, November 11, 2003 8:03 PM
> To: dakota-truck-moderator@bent.twistedbits.net
> Subject: DML: Leaf Spring TSB Detail?
>
>
>
> Hi:
>
> Does anyone know what the detail for the follwoing TSB is?
>
> 02-05-00 MAR 00 Rear Leaf Springs - Squeaking/Clicking Noise
>
> The rear springs made noise every time I got into and out of the truck.
> I mentioned it to the dealer and they lubed the springs (and charged me
> for it).
>
> It's an '00 QC 2WD.
>
> Rob S
>
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