Re: Warranty Trouble with Supercharger and other mods?

From: Eric Luce (ontheluce@adelphia.net)
Date: Thu Jan 08 2004 - 16:18:15 EST


Could you please forward a copy of those sheets to me as well on the 46RE
transmissions ?? Thanks !!
ontheluce@adelphia.net

Eric Luce
'99 Dak SLT, CC
5.2L, auto, 2WD

----- Original Message -----
From: "Sam" <srp@cox.net>
To: <dakota-truck@dakota-truck.net>
Sent: Thursday, January 08, 2004 3:12 AM
Subject: RE: DML: Warranty Trouble with Supercharger and other mods?

>
> Yeah I got blackballed by the area rep 2 weeks ago. Complete BS-- the
> tranny rebuild was a complete FUBAR by the dealership 1850 miles later
> it comes apart--, and all that the area rep can comment on (after I told
> him specifically I had an M1, a mopar PERFORMANCE part sold by their
> dealerships, and Mopar Headers)--- "UH-- your truck is heavily
> modified, it does not have mopar headers (BS, they are ceramic coated),
> your truck doesn't have a mopar intake manifold (HELLO, it's not a
> factory manifold, but It's definitely mopar-- has the LOGO Pentagram
> right there), uh-- you don't have stock valve covers (I do, they are
> powdercoated)-- UH-- your truck has different seats (YEAH, sure does,
> WTF does that have to do with a transmission that had a defective
> reman'd mopar converter installed + a tranny that was 2 quarts over
> filled + the tech left the magnet out of the pan!)--- and you have some
> sort of exhaust system on this truck--- I am denying any warranty
> claims, and also flagging your truck to prevent further services by any
> DC dealership-- they will not service your vehicle. If you have any
> questions, call me. Have a Happy New Year!"
>
> I've got a few printout sheets to let yawl know-- mopar is averaging 490
> 46RE front clutch kits a week nation wide, 489 46RE torque converters
> nationa wide, and nearly 300 complete seal/rebuild kits nationwide-- PER
> WEEK!
>
> ALSO-- local dealership-- a guy recently came in with a 2002 3.9L dakota
> for a 3k oil change. During the oil change he noticed a Mopar Cold Air
> Intake kit in the parts department-- he asked a few questions, and $300+
> dollars later, the mechanics threw it on. Then about 2-3 months later
> he came back with a condensor that blew, and dumped all the R134...
> dropped off the truck (it had only ~12k miles on it)-- and that
> afternoon was told it would cost him $9xx.00 dollars for the repair...
> WTF? I have a 7/70 powertrain warranty --- Well, turns out DC had a
> inspector going around, and the day he had his cold air kit installed, 3
> months back, they checked his vehicle during the oil change, and noticed
> the intake-- took down the vin number and off he went... and the
> inspector VOIDED his warranty, without warning or notice. That said,
> the gentleman with the 3.9L 2002 is now suing DC, and the dealership,
> and is mad as hell.
>
> Wonder how this new Mopar SPEED crap is going to pan out-- let's see--
> we sell the parts that will void your warranty, and we'll have a new
> catalog for it too.
>
>
>
>
> I've stopped 3,005 spam messages. You can too!
> One month FREE spam protection at http://www.cloudmark.com/spamnetsig/
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Bob Mankin
> Sent: Wednesday, January 07, 2004 10:19 PM
> To: dakota-truck@dakota-truck.net
> Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
>
>
> >
> > If they are avoiding putting anything in writing it's for a
> > reason.. mainly
> > sidestepping the issue..
> > I would assume that if they were in the right, they wouldn't have
> > a problem
> > with stating exactly what modifications you have that are voiding the
> > warranty.
>
> Don't put it in writing????
>
> Taken from a Chrysler Corporation Service Contract sitting right in
> front of
> me. Page 1 under "ELIGIBLE VEHICLES" you find the following:
>
> "IMPORTANT! The following vehicles are NOT eligible
> ..............vehicles
> altered or converted from the original manufacturer's
> specifications...."
>
> IMPORTANT and NOT are both in bold and underlined. I think they are
> trying
> to get your attention.
>
>
> >Plus, they would want to have thier written statement entered
> > into thier computer attached to your VIN.. Otherwise.. couldn't you
> simply
> > discuss it with another dealership.
> > Aaron Wyse
> >
>
> When you get blackballed, it definitely goes into the computer and you
> get
> the nice little district rep with an attitude who calls to say "looks
> like
> you've been trying to shop me around" when you try to get a second
> opinion
> on the matter. The buck stops with the district rep. The national 1-800
> number for disputes is a false security blanket to give you a warm and
> fuzzy
> that you might have someone on your side .......don't kid yourself or
> waste
> too much time calling.
>
> There is always small claims if you feel you are being deprived of your
> civil rights, but you better have your duckies in a row. Magnusson-Moss
> won't help you on the extended service contract stuff, sorry.
>
> Bob
> - who's been there, done that and owns the greasy t-shirt to prove it.
> Still
> haven't got my voided service contract refunded in full from 2.5 years
> ago.
>
>



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