Re: Warranty Trouble with Supercharger and other mods?

From: Kenneth Berntsen (kenneth@berntsen.cc)
Date: Thu Jan 08 2004 - 17:03:47 EST


If you'll scan them I'll post them on my site so every one can get them.

>
> Could you please forward a copy of those sheets to me as well on the 46RE
> transmissions ?? Thanks !!
> ontheluce@adelphia.net
>
> Eric Luce
> '99 Dak SLT, CC
> 5.2L, auto, 2WD
>
> ----- Original Message -----
> From: "Sam" <srp@cox.net>
> To: <dakota-truck@dakota-truck.net>
> Sent: Thursday, January 08, 2004 3:12 AM
> Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
>
>
>>
>> Yeah I got blackballed by the area rep 2 weeks ago. Complete BS-- the
>> tranny rebuild was a complete FUBAR by the dealership 1850 miles later
>> it comes apart--, and all that the area rep can comment on (after I told
>> him specifically I had an M1, a mopar PERFORMANCE part sold by their
>> dealerships, and Mopar Headers)--- "UH-- your truck is heavily
>> modified, it does not have mopar headers (BS, they are ceramic coated),
>> your truck doesn't have a mopar intake manifold (HELLO, it's not a
>> factory manifold, but It's definitely mopar-- has the LOGO Pentagram
>> right there), uh-- you don't have stock valve covers (I do, they are
>> powdercoated)-- UH-- your truck has different seats (YEAH, sure does,
>> WTF does that have to do with a transmission that had a defective
>> reman'd mopar converter installed + a tranny that was 2 quarts over
>> filled + the tech left the magnet out of the pan!)--- and you have some
>> sort of exhaust system on this truck--- I am denying any warranty
>> claims, and also flagging your truck to prevent further services by any
>> DC dealership-- they will not service your vehicle. If you have any
>> questions, call me. Have a Happy New Year!"
>>
>> I've got a few printout sheets to let yawl know-- mopar is averaging 490
>> 46RE front clutch kits a week nation wide, 489 46RE torque converters
>> nationa wide, and nearly 300 complete seal/rebuild kits nationwide-- PER
>> WEEK!
>>
>> ALSO-- local dealership-- a guy recently came in with a 2002 3.9L dakota
>> for a 3k oil change. During the oil change he noticed a Mopar Cold Air
>> Intake kit in the parts department-- he asked a few questions, and $300+
>> dollars later, the mechanics threw it on. Then about 2-3 months later
>> he came back with a condensor that blew, and dumped all the R134...
>> dropped off the truck (it had only ~12k miles on it)-- and that
>> afternoon was told it would cost him $9xx.00 dollars for the repair...
>> WTF? I have a 7/70 powertrain warranty --- Well, turns out DC had a
>> inspector going around, and the day he had his cold air kit installed, 3
>> months back, they checked his vehicle during the oil change, and noticed
>> the intake-- took down the vin number and off he went... and the
>> inspector VOIDED his warranty, without warning or notice. That said,
>> the gentleman with the 3.9L 2002 is now suing DC, and the dealership,
>> and is mad as hell.
>>
>> Wonder how this new Mopar SPEED crap is going to pan out-- let's see--
>> we sell the parts that will void your warranty, and we'll have a new
>> catalog for it too.
>>
>>
>>
>>
>> I've stopped 3,005 spam messages. You can too!
>> One month FREE spam protection at http://www.cloudmark.com/spamnetsig/
>>
>> -----Original Message-----
>> From: owner-dakota-truck@bent.twistedbits.net
>> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Bob Mankin
>> Sent: Wednesday, January 07, 2004 10:19 PM
>> To: dakota-truck@dakota-truck.net
>> Subject: RE: DML: Warranty Trouble with Supercharger and other mods?
>>
>>
>> >
>> > If they are avoiding putting anything in writing it's for a
>> > reason.. mainly
>> > sidestepping the issue..
>> > I would assume that if they were in the right, they wouldn't have
>> > a problem
>> > with stating exactly what modifications you have that are voiding the
>> > warranty.
>>
>> Don't put it in writing????
>>
>> Taken from a Chrysler Corporation Service Contract sitting right in
>> front of
>> me. Page 1 under "ELIGIBLE VEHICLES" you find the following:
>>
>> "IMPORTANT! The following vehicles are NOT eligible
>> ..............vehicles
>> altered or converted from the original manufacturer's
>> specifications...."
>>
>> IMPORTANT and NOT are both in bold and underlined. I think they are
>> trying
>> to get your attention.
>>
>>
>> >Plus, they would want to have thier written statement entered
>> > into thier computer attached to your VIN.. Otherwise.. couldn't you
>> simply
>> > discuss it with another dealership.
>> > Aaron Wyse
>> >
>>
>> When you get blackballed, it definitely goes into the computer and you
>> get
>> the nice little district rep with an attitude who calls to say "looks
>> like
>> you've been trying to shop me around" when you try to get a second
>> opinion
>> on the matter. The buck stops with the district rep. The national 1-800
>> number for disputes is a false security blanket to give you a warm and
>> fuzzy
>> that you might have someone on your side .......don't kid yourself or
>> waste
>> too much time calling.
>>
>> There is always small claims if you feel you are being deprived of your
>> civil rights, but you better have your duckies in a row. Magnusson-Moss
>> won't help you on the extended service contract stuff, sorry.
>>
>> Bob
>> - who's been there, done that and owns the greasy t-shirt to prove it.
>> Still
>> haven't got my voided service contract refunded in full from 2.5 years
>> ago.
>>
>>
>
>



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