On Mon, 29 Mar 2004 08:55:16 -0500, david.clement@verizon.net wrote:
>The normal process is you will need to either bring the old ones in with you or
>purchase new ones and bring the old ones back for a refund.
>
>Also, if they are not leaking you may have some trouble convincing the dealer
>they are bad, check first before you pull anything apart (also check to see if
>they have replacements in stock).
>
>I had a set of shocks that if you pushed the car hard at all in the corners the
>front end would float around. I went back to collect on the guarantee and the
>response I got was let me check and they bouncd the front end and declared the
>shocks good. No amount of convincing or offering to take them for a ride
>mattered. I went home stuck a needle in the seals so they leaked and went down
>the road to another store, they were replaced no questions asked because they
>were leaking.
I guess that's where I have an advantage. The guy I bought mine from
is a friend of mine and will replace them for me without any
trouble...
>Isn't 36k miles kind of a short life expectancy for a shock?
Not especially. The stock ones have a life expectancy of about 0
miles. :)
-Bill
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