Re: Water entry problem on '02 Dakota C/C

From: Tom W. Houlton (thoulton@lanl.gov)
Date: Wed Jul 28 2004 - 16:36:10 EDT


         I haven't noticed any water to speak of but my '01 has always had
a damp/musty smell inside after rains.

At 12:58 PM 7/28/2004, you wrote:

>Well, this is just an informative post more than
>anything.
>
>There was a very hard rain in South Florida on Friday
>of last week. On Monday, my wife found three quarts
>of water on the floor board of the passenger side. It
>was in that floor board, also down the door sill into
>the back floor board, and also under the seat in the
>rear.
>
>Initially it was thought that the replacement
>windshield had been faulty, but that was later not
>found to be the case.
>
>The intake for the AC/Vent system is under the cowl on
>the passenger side. The rubber/foam gasket that is
>suppose to surround that intake was installed
>incorrectly, allowing water to 'flow' by the intake
>and enter the vehicle. There is a raised lip around
>the intake, but it wasn't enough to prevent the heavy
>rain from entering the vehicle.
>
>At the present time, Dodge is doing some 'diagnotics'
>to find the problem. This is already costing my wife
>$105 just for them to look at it. The problem
>location was shown to them, including a digital
>picture. They are going to try and get out of paying
>for the repairs and replacing the carpet (which is
>TRASHED). It really isn't a recall issue at this
>point, but a manufacturing defect in the assembly
>line. Also, for those that might interject, the
>vehicle is 6,000 miles out of standard warranty, so
>that is why the dealership is fighting this.
>
>In case I need the information, is there a common
>phone number for litigation problems?? I already have
>the phone number for DC Customer Care, but I want the
>additional info if I can get it.
>
>Also, I have a digital picture that I can post,
>showing the problem and what it looks like. Anyone
>have a place I can post it?? A Dakota site would
>probably be best.
>
>Regards,
>
>Brad
>
>His: '04.5 DRW Black 3500 C/C LB 4WD Sport 600/6Spd
>Hers: '02 Grey Dakota C/C Sport 4.7/4WD/5Spd
>
>
>
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