Tell them just because they are not competent enough to find the problem, it
does not absolve them of the responsibility of the warranty and the rental.
Then find a District Rep and tell him immediately.
Rascal
-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of Travis Bailey
Sent: Friday, August 06, 2004 3:54 PM
To: dakota-truck@dakota-truck.net
Subject: DML: OT: Ford "Warranty"
I'll keep this short, reply off list please..I figure there is more than
Mopar knowlege and experience to tap here..
My mom has a '99 Windstar that is still under warranty (barely). My sister
was driving it and it just died while driving down the road. They had just
replaced the fuel pump because of the same problem recently, only this time
they claimed they couldn't find anything wrong and therefore had to charge
us $300 for the rental car she had to have for 7 days since they had nothing
to turn into warranty. This is screaming all kinds of wrong in my book,
from length of dowtime for no problem found and being charged for the rental
since they took so long. Is this something they can do or are they trying
to screw us?? I really want to go over there and give them a piece of my
mind. Thanks in advance,
Travis
'92 Dakota 5.2 4x4
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This archive was generated by hypermail 2b29 : Wed Sep 01 2004 - 00:53:40 EDT