Thanks Bernd. What exactly comprises the differential assembly? Just
now many new parts do I have in there?
Left the R/O number at home, I guess I'll have to wait till Monday to
get the documentation. One of the service writers I talked to said
she'd seen "another truck" in with a similar problem, but didn't know
the model or year. "My" service writer had yesterday off, and no one
really was able to give me any information (or even understood what
had been done), apparently they lost the secret decoder ring my writer
had used on the papers.
On Fri, 22 Oct 2004 05:49:51 -0500, Bernd D. Ratsch
<fasstdak@hotmail.com> wrote:
>
>
> 5161549AA = The actual differential assembly
>
> If you want to find out what all was done, ask the service writer for a copy
> of the actual work order (R/O)...and a copy of the front and back of it.
> For warranty (or any other work), we are required to write down what we
> found, the part and part number, and any pertinent information on the
> warranty repair (if we don't, DC won't pay for the warranty work). The back
> of the R/O is the most important part as the tech notes will be there. The
> front will have the "complaint, cause, and correction" information.
>
> There have been some later model 9.25" differentials that are coming apart
> prematurely (or just wearing out prematurely) and this may have been the
> cause.
>
> Again, go back to the dealership and request a copy of the actual work order
> (front and back) - it's your right. I'll run all the numbers for you.
>
> - Bernd
>
> -----Original Message-----
> From: owner-dakota-truck@bent.twistedbits.net
> [mailto:owner-dakota-truck@bent.twistedbits.net] On Behalf Of andy levy
> Sent: Thursday, October 21, 2004 6:48 PM
> To: dakota-truck-moderator@bent.twistedbits.net
> Subject: DML: Got the truck back, need help understanding what the dealer
> did (long)
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Backstory, since the DML's been wonky: Took my truck into the dealer
> Wednesday for a routine diff fluid change, front & rear. They called about
> 2 1/2 hours later and said "we have to keep it overnight to get parts, it's
> not driveable, the rear diff is bad." I pressed for more details, but the
> best I could get was a bad bearing & housing. Huh?
>
> Picked the truck up tonight, and they still couldn't tell me *what* was
> replaced, exactly. I leafed through the 1/4" stack of papers they needed 20
> minutes to find, but didn't get copies to bring home (I may go back for
> these). I only have the receipt with everything listed. My original
> service writer wasn't in today, so people had to "figure out"
> what was going on from what was on the papers they had.
>
> Here's the full list of what was done for the rear end ('03 3.92 9.25" LSD):
> Customer Reports: SERVICE THE FRT AND REAR DIFFS Corrected by XXXXXXXX: (11)
> Work performed by (person's name) (178) Corrected by XXXXXXXX:
> Work performed by (person's name) (178)
> Installed 501347AA :SEALANT: RTV Qty: 1
> Installed 3723149 :BEARING: DIFFERENTIAL Qty: 2 Installed 5161549AA (FP)
> :DIFFERNTL: DIFFERENTIAL Qty: 1 Installed 3723149 :CUP: DIFFERENTIAL SIDE
> BEARING Qty: 2 Installed 5161549AA :LUBRICANT: AXLE Qty: 4 UPON INSPECTION
> OF REAR END FOUND CLUTCHES COMING APART-TECH REPLACED BEARINGS
>
> All under warranty. The truck sounds no different from before, and I was
> told at the dealer that I didn't have to go through the usual rear-end-gear
> break-in process, but that guy seemed really confused by most of what I
> asked him.
>
> I called Mike on my way home to see what he could make of the descriptions.
> The 5XXXXXXAA p/ns came up empty on his web searches, the 3XXXXXX p/ns he
> found.
>
> Questions:
> * Is that rear axle fluid LSD-compatible? I'm guessing yes, just want to
> check.
> * What exactly is 5161549AA? On the papers I only got to see, I saw it
> having a price of something like $500 (the whole job ran close to $900 from
> what I could tell).
> * Any clues as to what would have required this much be replaced?
> * Bernd (or anyone else w/ dealer access), if I send you my VIN and the R/O
> number from the writeup, can you check the Dodge supercomputer and get a
> bead on what *really* happened?
>
> Confused right now...I really should try to get the rest of those papers I
> guess.
> - --
> - -andy
>
> http://home.rochester.rr.com/alevy/dakota - andy-dml@levyclan.us
> - --------------------------------------------
> "Whatever Adam does, do the opposite and you'll be fine"
> -Bob Tom
> - --------------------------------------------
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.2.1 (MingW32)
>
> iD8DBQFBeErNxPJNBidNgHkRAvZzAJsFRfqNrwXb+qbjl9C8pSkbaJPOjwCfUdmO
> QoUQQOQm2E33YoDqTvqyGAc=
> =0h9w
> -----END PGP SIGNATURE-----
>
This archive was generated by hypermail 2b29 : Mon Nov 01 2004 - 10:47:43 EST