I've had two eBay transactions go bad on me, one was a non-paying buyer who
I suspect was another screen name for someone selling the same item I was at
the time. The other was someone who was selling a brand new Bluetooth
headset and after 5 emails I submitted a "item not sent" complaint via
papal. The seller never responded to it and I ended up getting the item and
not thinking I closed the complaint before I opened the package. The headset
was used and came with nothing else but the headset - no charger,
instructions, or packaging like one would expect for a brand new item.
Unfortunately since I closed the complaint I could not reopen it and several
more emails to the seller resulted in nothing. The seller shortly left eBay.
The process does indeed work, but fortunately such experiences are rare. I
never had a problem with papal though.
Pete
2000 Dodge Dakota Club Cab SLT 3.9l Flame Red/Light Driftwood
-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net]
Sent: Monday, February 19, 2007 9:56 PM
To: dakota-truck-digest@twistedbits.net
Subject: DML Digest V5 #2961
------------------------------
Date: Mon, 19 Feb 2007 19:46:29 -0500
From: droo <03dakotacc4.7_4x4@comcast.net>
Subject: Re: DML: Ebay Deal Going Bad? Never Had This Happen Before
On Mon, 19 Feb 2007 01:30:22 -0500, <jon@dakota-truck.net> wrote:
>
> Olznut@aol.com wrote:
>
> : Ok, for some reason, I think this deal I completed on ebay on 1/31
> is
> going
> : to go bad. I bought a pair of fender scoops for my '66 Olds 442 from
> a pretty
> : well known vendor in the Olds parts arena, and he has real good
> feedback
> : (99.3 positive with 700 items sold). Sent 3 emails with no reply.
> Called them
> : 2/7 and got a "we'll call you back", with no call back, called 2/9
> and got a
> : rather not so friendly guy that told me I can only deal with the
> person I
> : talked to. Called 2/12 and they admitted they messed up and promised
> parts by Fri
> : and obviously, I ain't got my parts still. Parts place is in Mo. Car
> is in
> : paint shop now waiting on these things, as other parts I've ordered
> from
> : around the country AFTER I've ordered the scoops have come in. I did
> pay with Pay
> : Pal, so how long should I wait until I make a move with them? These
> things
> : were not cheap ($250), so I'm a bit worried.
>
>
> I believe the complaint resolution process gives the seller a
> chance to respond or make it right, so instituting a complaint might
> get them off their butts. I definitely wouldn't let it go 30 days
> though. (Someone else suggested checking on ebay/ paypal's web site
> for the deadlines; that would be a good idea.) You might want to just
> get in touch with the seller one more time and let them know you are
> going to institute the complaint process with ebay/paypal to give them
> one more chance to make it right and if that doesn't work, go ahead
> with it. Are there any Olds specific magazines? If so, dropping a
> hint that you are thinking about writing a letter to the editor to
> warn them about your situation might help to grease the wheels also.
>
> If you paid via credit card, if you don't get any satisfaction via
> the ebay/paypal complaint process, you may be able to institute a
> chargeback on your credit card. Wether this will work or not really
> depends on your credit card company. Some will do it and some won't.
> Technically it was paypal that charged your card and not the seller.
> However, in the one and only time I was scammed on e-bay, I did just
> that and Discover credited the money back to my account (about $70).
> At that point, its up to Paypal to get their money back from the
> fraudulent seller. In my case, I purchased a FSM on ebay which the
> guy never shipped.
>
> Just for future reference, you might want to look into opening up a
> Paypal Buyer Credit account. Its free as long as you pay your balance
> in full every month, and there are more protections built in for
> buyers than with the standard dispute policy. I use paypal buyer
> credit for pretty much all of my e-bay purchases for that reason.
>
I had a problem once with someone on ebay. After I dealt with the seller
and got no results, I complained to Ebay, Paypal, the Better Business
Bureau, and called my credit card company all at once. Actually. I called
my cc company and they told me to go through paypals process first, so I
went and did that. Paypal did get me my money back quickly so there wasn't
much problem there. The BBB report also helps a ton. I've used that before
with great results.
- --
- -droo
2003 Dodge Dakota Club Cab
V8 4X4 Manual Transmission
Bridgestone Dueler A/T Revo's
Can-Back Soft Topper
Rhinoliner
Alpine CD Head Unit w/ XM
Alpine 6 3/4" Speakers
Sony 8" Subwoofer
Q-Logic Custom Fit Enclosure
------------------------------
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