Ooh I like bashing UPS.
The company I work for recieved a "Return to Sender" package because
UPS had impaled one of our shipments with a forklift. This was a
$30,000 electronic control unit (an aluminum alloy box housing a
handful of circuit card assemblies) with a forklift hole freshly
machined by UPS. I wasn't involved in the claim, so I don't know if
they ultimately paid up. It was insured FWIW.
The boxes they deliver to my house are intentionally thrown to my dog
after they've thoroughly angered her.
I've had better luck with fedex.
Don in CT
On Fri, Jun 5, 2009 at 12:37 PM, Kurt Cypher <kcypher42.lists@gmail.com> wrote:
>
> On Fri, Jun 5, 2009 at 5:30 AM, Matt Beazer <teseract@moparhowto.com> wrote:
> >
> > Apparently they didn't want another fan broken as they shipped it in a huge
> > box:
> >
> > http://www.moparhowto.com/pictures/1995-Dakota/radfan/fan_box.jpg
> >
>
> Still wouldn't have stopped a UPS guy with a forklift ramming a hole
> through the box. Happened to me when shipping a computer monitor for
> warranty service at work. The service center refused to accept it for
> warranty work due to the case of the monitor being seriously cracked,
> indicating an impact. UPS declined the insurance claim due to
> "insufficient packaging." Upon return, I noticed a
> forklift-blade-shaped hole in the side of the box, right about where
> the damage to the monitor was. I'm sorry, no amount of packaging,
> beyond putting it in an extremely huge box would've protected that
> monitor from a forklift blade. Unfortunately, it would've been hard
> to prove it was a UPS forklift-driving gorilla, and not one of our own
> shipping/receiving folks, or the monitor service center's that did the
> damage, so my boss decided to just write off the monitor (which was
> fine with me, because that make/model was crap anyhow). On a side
> note, even after the forklift incident, the monitor still worked
> exactly as well as it had before.
>
> (UPS rant over)
>
> At least FedEx owned up to it before it even got to you, which saved
> you a little time and hassle getting it returned for a replacement.
> That's a plus.
>
> Kurt
>
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