I can find no consistency in service work. I have had the dealer's
service department treat me really bad and a different service
department treat me really good. I would say how they treat you is more
a reflection of the quality and competence of the service department
than where you bought the car. I move a lot and have never had any
refusal or second-class-citizen attitudes for warranty work, just the
same usually poor service the local buyers are used to.
BTW - not sure how this thread became "Fords with Dodge Motors
(Engines)"!
Mark
________________________________________
Mark E. Kraieski
Director, Enterprise Product Development
TransQuest, Inc. 404/773-8537
mailto:mark.kraieski@transquest.com
> ----------
> From: Chip Maurer[SMTP:chip@unx.dec.com]
> Sent: Wednesday, March 19, 1997 12:43 PM
> To: dakota@ait.fredonia.edu
> Subject: General question - who pays warrantee work?
>
> I've been wondering, when I bring a vehicle to a dealer
> for warrantee work, they bill the manufacturer, don't they?
>
> I've often heard that if you bring a car/truck to a dealer
> for warantee work, but you did not buy the car there, it is
> harder to get the work done (right). Why is that, if the
> car maker reimburses the dealer?
>
> I ask, because I ordered my Dak from a fleet buyer (to
> save $$ of course). Should it need warrantee work, is
> the local Dodge dealer going to put me at the bottom
> of the list?
>
> --
> +-------------------------------------------------+
> | Chip Maurer Digital Equipment Corporation |
> | chip@unx.dec.com 200 Route 9 North |
> | (908) 577-6195 Manalapan, NJ 07726 |
> +-------------------------------------------------+
>
>
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