Re: General question - who pays warrantee work?

From: Robert P. Agnew (ragnew@islandnet.com)
Date: Wed Feb 19 1997 - 12:18:38 EST


At 12:43 PM 3/19/97 -0500, you wrote:
>I've been wondering, when I bring a vehicle to a dealer
>for warrantee work, they bill the manufacturer, don't they?
>
>I've often heard that if you bring a car/truck to a dealer
>for warantee work, but you did not buy the car there, it is
>harder to get the work done (right). Why is that, if the
>car maker reimburses the dealer?
>
>I ask, because I ordered my Dak from a fleet buyer (to
>save $$ of course). Should it need warrantee work, is
>the local Dodge dealer going to put me at the bottom
>of the list?
>
>--
>+-------------------------------------------------+
>| Chip Maurer Digital Equipment Corporation |
>| chip@unx.dec.com 200 Route 9 North |
>| (908) 577-6195 Manalapan, NJ 07726 |
>+-------------------------------------------------+
>

Chio:

I purchased my vehicle through an auto broker who brought it in through a
dealer in a nearby town (better price). I am having it serviced at a local
dealer (including warrently work) and they are more than happy to have my
business and have treated me just like any other customer.

In fact, when Chrysler Canada send me the dealer evaluation form (for
service, not sales), they named the local dealer as he had already done
some warranty work.

Rob Agnew

Rob Agnew
ragnew@islandnet.com

Victoria, British Columbia
Canada

 



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