Well, even more so than the mechanic should/would suffering for possibly outright fraud, is the fact that you paid the better part of $25K for a NEW vehicle, with the subsequent warranty, and the expectation that said vehicle was in mint condition (brand new after all). It's times like this where the consumer has to stand up for themselves and hold somebody's feet to the fire, and get the results that please the consumer. Chrysler should be able to help you out, particularly when you point out your future purchase of a Ford Explorer instead of a Dodge Durango. You don't have to mean it, but telling CC they may lose a customer for life doesn't sit well with them. I get regular phone calls and letters from Chrysler Canada just dying to know how much I love my new Dak, and CC.
Pat Buthmann
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