I have noticed 1) about 4 times (since 1-30-98)and it struck my attention.
98 4X4 Ext. Cab V8 5sp.
> -----Original Message-----
> From: owner-dakota-truck@buffnet4.buffnet.net
> [mailto:owner-dakota-truck@buffnet4.buffnet.net]On Behalf Of Joe Dille
> Sent: Thursday, April 23, 1998 3:47 AM
> To: dakota-truck@buffnet.net
> Cc: patel@seanet.com
> Subject: DML: 3 Problems w/98
>
>
> I just got back from my dealer and I am dissapointed with the
> service. About 2 weeks ago I went in with 3 problems:
>
> 1) The right side seat belt did not lock when pulled rapidly.
> (The left one did.)
>
> 2) There was a light "clunk" in the steering when I accelerate or
> decelerate.
>
> 3) The heater was loud on the heat setting.
>
> I took the truck in with the above 3 complaints and they diagnosed
> it and said they ordered the parts to replace the belt for 1) and
> perform TSBs on 2) and 3). Yesterday I gave them the truck to
> install all of the parts and the story was all different when I
> got it back.
>
> 1) They replaced the belt, but it works the same. Now, if the
> original belt was OK why did they not tell me this was normal
> operation and explain the left and right worked differently. Most
> of all I wanted them to say it was safe. They did not tell me it
> was safe, before or after the service.
>
> 2) They said the TSB was only for 4WD and did not apply to 2WD.
> They took a new Dak off the lot and drove it. It did the same
> thing. My explination was "they all do that". Why did they order
> the parts and say they were going to fix it, when they should have
> known the TSB did not apply?
>
> 3) They said the TSB on the heater was only for 1997, not my
> 1998. They tryed a 1998 in the lot and the heater sounded the
> same. Again, "they all do that".
>
> I am looking to the list for suggestions as to what I should do
> next. My plan was to write a letter to the service manager about
> the above. If they did not give me satisfaction I would write to
> the person suggested in the owners manual.
>
> A) How many of you with 2WD 97-98 Dakotas have problem 2) ?
>
> B) Any other ideas how to follow this up with Chrysler?
>
> Drive Safe,
>
>
>
>
> Joe Dille
>
> Telford PA USA
> (joe@dille.montgomery.pa.us)
>
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