I would demand to get a new truck!!!!
You didn't say you wanted a repaired truck when you went in there, that is what you got.
That is just about the same as buying a used one, it takes a lot of the value away from
it. I would demand on getting a new one. You may be able to get some help from the
lending institution where you have the thing financed.
Good luck
Colin H.
Elmer Hanhart wrote:
> I bought my Dakota from Ramey dodge in georgetown, everything went
> smoothly buying the truck. I was going to order a reg. cab v8 5spd. but
> they ended up having an ext. cab on the lot. Well, about a week after
> delivery I went to wax the truck for the first time and noticed what
> looked like rubbing compound on it, I looked closer and the ext. cab on
> the drivers side had been repainted and bondoed. Went to the general
> manager and explained, at first they denied it, finally I called
> chrysler and they said they had no record of repair work. Got them to
> believe I didnt do it and they did an estimate of >$300. I got one done
> and it came to over $900. Also had seeral problems with warantee work
> (alighnment, ruff idle, cold start clicking under hood). Any ideas what
> action I should take? They have offered to only repaint the truck so I
> cant see the bondo.
> roger a. Sampson wrote:
> >
> > willk@lantelsys.com wrote:
> > >
> > > I am planning on purchasing a new Dakota and was wondering if anyone has any
> > > experience (good OR bad) with dealerships in the Austin, Texas area?
> > >
> > > Information on sales, support after the sale, etc. would of interest, and will be
> > > helpful in deciding which dealership to purchase from.
> > >
> > > Any info or experience would be appreciated!
> > >
> > > Thanks,
> > >
> > > Will Kacy
> > > willk@lantelsys.com
> > >
> > > --------------------------------------------------------------------------------
> > > (__) ,---------. NOTE: The preceding message was sent via Jaek and
> > > (oo) | :\/: _ _ \ Jon's WWW mail cow gateway. That is to say, the
> > > /-------\/_/ : :: :: : ) person who sent this message could in fact be an
> > > / | MAIL|| \_ ' '`-'`-'/ anonymous prankster. Even though this message was
> > > * ||"" || \__________/ mailed to you from the cs.fredonia.edu domain, it
> > > ^^ ^^ could have been generated by anyone in the world.
> > > Please keep this in mind. Thank you! --Jaek (smit2204) and -Jon- (stei0302)
> > > --------------------------------------------------------------------------------
> > Will,
> > I purchased my Dakaota from Gunn Dodge because they have a One Price
> > policy which reduces at least part of the buying hassle. They, of course
> > , add back the front in hassle at the back end by trying to get you to
> > buy extended warranties, glass etching, additional security systems, and
> > a host of high margin dealer adds.
> >
> > I live in south Austin, and could not get the local delaers, South Star,
> > Heart, etc. to order a vehicle. They just want to sell what is on the
> > lot or do dealer trades. I required 5 speed, V8, 4 wheel anti lock, 3.55
> > rear axle etc. Other things where optional to me but no one could get
> > past my required list.
> >
> > Gunn ordered the vehicle, the sales person knew nothing about Dakotas,
> > nor could he understand my requirements, but at least he was a good
> > order taker which is all I wanted so in my mind he met my expectations.
> >
> > I took the vehicle back once for service, which was a disaster. Vehicle
> > not ready, they did not do the requested work, etc. I have not been back
> > and have just done my own servicing. Vehicle now has 30, 000 miles.
> >
> > Bottom line is they met my expectations of a modern dealer. I did not
> > want any hand holding, and I have low expectations for after sales
> > service. They met my requirements.
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 12:09:49 EDT