------------------------------
Hey Jon,
This recent example of dealer generated B*S* ...
" I ask the dealer to send me the switch because it is a 150 mile trip
to
them but they said they could not send me a headlight switch rather
because
it was a safety related item it has to be installed by the dealer. "
gave me an idea... (of course it might mean you'd need to make another page
for the DML).
How about creating a page where DML'ers can list the dealerships that pull
B*S* type tricks like this one. A headlight switch needs to be dealer
installed !? What a load of #%*@!!
I've seen a few other prime examples of dealer BS on the list lately,
besides this one. I know that trying to find a decent/honest/reliable
dealership is next to impossible - I've yet to find one in the DC area!
Maybe a list (heck it can even be for good & bad comments), would help out
the DML'ers & might even give notice to the less-reputable dealerships to
clean up their acts (OK, crazy Christmas wish). Like I said, just a thought
- - feel free to tell me to shut up if you've already got enough to do.
later,
Duff
'95 SLT 4x4 CC 318 4spd/OD - 3.55 LSD
MSD 6AL - MSD Blaster Coil
MSD 8.5 wires - K&N FIPK
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Original Text
>From STEI0302@SMTPGATE (Jon Steiger) {stei0302@cs.fredonia.edu}, on
18/12/1998 10:45 PM:
To: DAKOTA-T@SMTPGATE {dakota-truck@buffnet.net}
At 09:34 PM 12/18/98 -0600, you wrote:
>The headlight switch is rotary on the 99s. u then pull out on the knob if
u
>want
>the fog lights on also. Mine broke and a little copper part fell out so I
>cant turn
>on the fog lights and with the rainy foggy weather we are having now I wish
>they
>worked. I ask the dealer to send me the switch because it is a 150 mile
>trip to
>them but they said they could not send me a headlight switch rather because
>it was a
>safety related item it has to be installed by the dealer. Shucks!
Safety related?? Pffft! Smells fishy to me... (Maybe I'm wrong, but
something doesn't seem quite right here...) You could make the case that
almost any part on a vehicle is safety related... Would they also refuse
to sell you a set of brake pads? Wiper blades? Shifter knob?? Any of
that stuff can cause an unsafe condition if not installed properly.
I wonder what are the legal implications of telling people they're not
allowed to work on their own vehicles? Oops, I'd better stop now before
I get really ticked off... ;-)
You can probably order one from Koller Dodge, and probably cheaper than
the "local" dealership to boot... (www.kollerdodge.com)
-Jon-
Being an ex service advisor, I know why they didn't want to send you the
switch.... Very often, dealerships are audited for warr. items. If they
cannot show who put on the part, or where the old part is (so parts aren't
just shipped out with Chrysler paying the bills) then the dealership pays
major fines. They can also lose how must stock the parts deparment can
hold, which slows down future customers... I know it sounds foolish, but
for warr. work the proof of repair has to be there.
Also, if the part is not installed correctly and you get a ticket or worse,
a wreck because of faulty lighting (remember, warr parts must be put on by
the dealer) who do you think will be held responsible? Can we all spell
"lawsuit"?
Think about it... Long gone are the days you can trust someone.
*********************Rob Robinson ********************
Crystal Coast Mopar Club
Newport, NC
Red 96 Dakota Sport V8 3.55 Burgundy 68 Barracuda Fastback
http://members.xoom.com/Cudaman/robinson.htm
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