[Fwd: $185 throttle body cleaning]

From: Patrick and Kelly Engram (shetland@erols.com)
Date: Thu May 06 1999 - 00:51:12 EDT


Patrick and Kelly Engram wrote:

> Dealer also tried to get me to have a 185 dollar TB
> cleaning. I don't think so. I feel that this is something that I
> should be
> able to handle, any thoughts?
>
> -Yeah, I got a thought! Why dont you tell him to show you where
> Chrysler has included this
> $185 cleaning as part of their scheduled maintenance, and printed it in
> your owner's manual, so
> you knew that when a dealer told you to have it done at 19K miles, you
> knew he was full of crap!
> Then tell him if your T/B was so carboned up at 19K to require cleaning
> that there must be something wrong with the engine/fuel management
> system/emissions system, and that his technicians
> should be looking over everything with a fine tooth comb to find what
> has gone so dramatically wrong with your truck. Of course, since your
> emissions warranty is now 8 years, 100K miles on emissions components
> with the advent of OBDII that it will be performed free of charge.
> Then, ask him what in the new MAP certifications just released this
> year (Motorist Assurance Program) is he basing his recommendation on,
> and is it a "required" repair or a "suggested" repair. Then, ignore
> whatever he says back cause he's now just covering his ass.
> Finally, ask him to check your shocks. You know, you have 19K miles
> on them and they really wont last forever...
> Sorry, had to do that, I hate consumers being ripped off...
> Patrick
> Firestone in Baltimore



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