Figures....
How about we all send them the same email...heheheh...
At 09:51 AM 05/11/1999 -0400, you wrote:
>
>
>Well , after being depressed about the whole R/T towing issue again last
>night ,I sent my e-mail to the DC Execs a total of ten times in a row last
>night (hehe) and I finally shook someone a little .
>
>Just enough to get a response , even though it doesn't say much .
>
>
>
>
>>Delivered-To: charter-HEMI@charter.net
>>From: ca17@daimlerchrysler.com
>>X-Lotus-FromDomain: CHRYSLER
>>To: "W. Jack Hilton III" <HEMI@charter.net>
>>Date: Tue, 11 May 1999 09:05:34 -0400
>>Subject: Re: DERATING OF TOWING CAPACITY OF THE DAKOTA R/T
>>
>>Mr. Hilton:
>>
>>I understand your concerns and I can appreciate your message once -- even
>>twice... but to send it dozens of times really accomplishes nothing. I have
>>forwarded it to the appropriate people, and I think you will find you WILL
>get a
>>response is a reasonable amount of time!
>>
>>Good Luck!
>>
>>Chris
>>
>>
>>
>>
>>"W. Jack Hilton III" <HEMI@charter.net> on 05/10/99 10:13:42 PM
>>
>>
>>
>> To: dms19@daimlerchrysler.com, an8@daimlerchrysler.com,
>> rmm8@daimlerchrysler.com, nm7@daimlerchrysler.com,
>> ca17@daimlerchrysler.com, mg42@daimlerchrysler.com,
>> bcm1@daimlerchrysler.com,
>> jlc17@daimlerchrysler.com,
>> mar24@daimlerchrysler.com, dte@daimlerchrysler.com,
>> rsd2@daimlerchrysler.com, mw68@daimlerchrysler.com,
>> mkc2@daimlerchrysler.com, mfa@daimlerchrysler.com,
>> djc29an8@daimlerchrysler.com
>>
>> cc:
>>
>>
>>
>> Subject: DERATING OF TOWING CAPACITY OF THE DAKOTA R/T
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>This email concerns the derating of the towing capacity of the 1998
>>Dakota R/T's.
>> I'm sending it to the above multiple recipients due to this problem
>>affecting the departments of: Advertising (FALSE AND MISLEADING
>>ADVERTISING), Media and Public Relations (again FALSE ADVERTISING AND BAD
>>PUBLIC RELATIONS), and Legal (This appears to have "CLASS ACTION LAWSUIT"
>>written all over it). I will also keep remailing this to all above parties
>>until I receive a satisfactory response, which I believe is due me as a
>>customer. I also may have to email this to the German headquarters to see
>>if they know what type of company they merged with. I realize that you
>>could filter out my continual emails, but I would hope that someone could
>>respond in a satisfactory manner before it gets to this point.
>>
>>Problem Statement:
>>
>>The 1999 Dodge Dakota R/T is now rated for towing at a maximum of 2000lbs,
>>the 1998 Dakota R/T (like mine) was rated when sold rated
>>for 6700 lbs. I have heard that a letter will be sent out to owners of
>>Dakota R/Ts derating their towing capacity to 2000 lbs, and also that
>>owners with the towing package option will be refunded the $300 price of
>>this option since it is useless for this downrated capacity.
>>
>>I called customer service number and they confirmed that Dodge Dakota R/T
>>owners will be mailed a letter explaining the derating of the towing . They
>>also said that a mistake was made in the advertising and the literature. I
>>would call this a BIG MISTAKE. The Dakota advertisement on TV shows a
>>Dakota R/T going around a merry-go-round
>>while saying "put away the toys". If the Dakota R/T cannot tow more than
>>2000lbs, IT IS A TOY and should not be used in this advertisement. I
>>bought an R/T with the understanding that it would be able to be used as a
>>"truck" , as well as a show piece and a rocket . Now after being subjected
>>to FALSE AND MISLEADING
>>advertisements, literature, and statements, I find out that the R/T is not
>>what was
>>advertisedand that it is NOT what was sold to me . If I knew that the R/T
>>was just a toy, I would not have bought it !!!!!!!!
>>
>>I was told that this only affected Dakota R/T owners who had purchased the
>>factory installed Towing Group and that there may be a refund of the cost
>>of the Towing Group package for those owners only ! if you think you can
>>"buy off" owners with the trailer package for $300, you're WRONG! You had
>>better increase that amount MANY times, like about 10 times, and make it
>>> > available to ALL owners !Why would this only be available to owners who
>>have a fcatory installed Towing Group ? The towing group consists of a
>>frame mounted hitch ,a snap-in wiring harness for trailer lights , and a
>>heavy duty flasher . All of these components are available from the
>>aftermarket , or I could even order them from Mopar and have the dealer
>>install them ! I don't *have* to have the factory installed Towing Group to
>>be able to take advantage of the maximum tow rating !
>>Considering the small number of Dakota R/T owners that this will affect , a
>>settlement would be cheaper than going to court, and think
>>of all the negative publicity generated if all of America finds out that
>>the new DaimlerChrysler makes false claims and has misleading ads; and even
>>more that they don't care about the customer after the sale , so long as
>>they get their money .
>>
>>1) This problem will decrease our resale value; what are you going to
>>do about that??????????
>>2)I have a 16 foot ski-boat that I wish to tow , as well as the fact that I
>>was planning on towing a car trailer to Florida in the next few weeks .
>>If I want to tow a trailer greater than 2000 lbs, what do you
>>recommend?????? Trade in my R/T and take a big loss and buy a new
>>truck???????????? Or is there another solution available????????
>>3) I want to know what the technical reasons were for making this change.
>>Why was the towing capacity derated, but the load carrying capacity stayed
>>the same???? Customer service checked with their sources and couldn't
>>answer this question to my sataisfaction, can anybody answer this?????? Or
>>do the customers not deserve a satisfactory answer??????
>>4) I ended up leasing my vehicle JUST so I could get into it , there was no
>>other way at the time . How in the hell do I get out of my lease even if
>>you decide to buy this non-truck back ?
>>
>>Sorry if I sound upset, BUT I AM . I could go on for hours about the fact
>>that I have *ONLY* owned Mopars since I was able to drive at the age of 15
>>and that I have *NEVER* wanted to own anything else , nor have I owned
>>anything else . I could also go on forever about how I have been seriously
>>disappointed by the service department at the dealer where I purchased the
>>truck as well as the management that takes a "...tough luck , we have our
>>money , now go away!" attitude , but I will not subject you to that now.
>>By the way, I am only 26 years old , and I have a great earning potential
>>over the course of my life in the field I am in , and I have plans to
>>purchase many vehicles for myself , my future wife , and any children or
>>grandchildren I may have , not to mention the fact that I paid a *PREMIUM*
>>for the 1998 Dodge Dakota R/T since they were so rare!! What type of
>>influence do you think this problem and its resolution will have on my
>>decison on what to buy myself in the future i nthe way of automobiles ?
>>The very least I expect is for DaimlerChrysler to stand behind its
>>products, admit their mistake, and adequately compensate the affected
>>parties; is this too much to ask????
>>
>>
>>I THINK NOT !
>>
>>Please do something to save my faith in ALL Mopars , past , present , *AND*
>>future !
>>
>>Do this to some schmuck who has owned SAABs all his life , BUT NOT ME !!
>>
>>I have always been Mopar's BIGGEST fan !!
>>
>>EVEN BACK IN THE DARK DAYS WHEN MY PARENTS BOUGHT A 1981 DODGE ARIES K !!!
>>
>>
>>
>>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
>>
>>W . Jack Hilton III
>>
>>HEMI@charter.net
>>
>>ICQ#: 32611901
>>
>>AOL Instant Messanger: DwnSth69
>>
>>@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
>>
>>
>>
>>
>>
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>>
>
>----------------------------------------------
>
>Jack Hilton III
>
>Black 1998 Dodge Dakota R/T Club Cab
>
>Charter Pipeline......the Next Wave.....
>
>HEMI@charter.net
>
>http://webpages.charter.net/hemi/jbd1.html
>
>----------------------------------------------
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