Re: got a call from DC today

From: W. Jack Hilton III (HEMI@charter.net)
Date: Sat Jul 17 1999 - 09:52:21 EDT


Sam -

They didn't charge you the mileage cuz you got into another DC product ,
that is what I am offered too .

I believe that the mileage charge is if you choose to take back the money
and not get any other vehicle .

At 09:03 PM 7/16/99 -0400, you wrote:
>Jack, if you were to sell back the RT, tell them to take the .12 a mile
>and shove it. No mention of that here in my offer from DC, just a
>refund for all money put down plus all payments. Don't get screwed.
>
>Sam '99RT&4x4
>
>
>
>--- "W. Jack Hilton III" <HEMI@charter.net> wrote:
>>
>>
>> Well , I got a call from a guy in the Atlanta region
>> office today about the
>> R/T and my displeasure about the rating change .
>>
>> I called him back and he was very friendly and
>> matter of fact about
>> everything .
>>
>> I simply explained that I was obviously not happy
>> with the fact that the
>> rating had been changed and that I wish they could
>> fix it because I really
>> loved the truck .
>> Unfortunately he said that an engineering fix was
>> just not going to happen .
>>
>> I asked what my options were and where we could go
>> from here and he said we
>> could do a few things :
>>
>> 1) trade the truck (presumeably MSRP for MSRP) for
>> another DC product .
>>
>> 2) DC would reaquire the truck minus 12 cents per
>> mile .
>>
>> 3) possible monetary offer or offer to buy other
>> equipment for the truck .
>>
>> I asked about the possible problems since the truck
>> is leased and he did
>> not seem to worried about it .
>> I also asked about getting all of my money back as
>> far as paymenst already
>> made to which he asked what they were . He didn't
>> give a definite answer on
>> that one .
>>
>> I politely asked him if he could throw something
>> together on paper and fax
>> it to me on Monday with whatever options he had so
>> that I could sit down
>> and think about it and he said he would be more than
>> happy to do so , as
>> well as include a spec sheet on any changes for the
>> 2000 model year as I
>> asked of him .
>> He reassured me that there was no hurry on this and
>> to just get back to him
>> when I got the chance .
>>
>> All in all , I felt very good about the call ,
>> especially due to his
>> attitude and frankness .
>>
>> I still seriously doubt I will give the truck up ,
>> but I am going to take
>> my time and evaluate all of my options and make a
>> counter-offer to DC .
>>
>> BTW - This guy was not the Zone Rep. from my area ,
>> but he did have an
>> Atlanta phone number . Must be one person handling
>> all of these in each
>> area , or something to that effect .
>>
>> I'll keep ya updated .
>>
>>
>> @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
>>
>> W. Jack Hilton III
>>
>> HEMI@charter.net
>>
>> http://webpages.charter.net/hemi/jbd1.html
>>
>> ICQ#: 32611901
>>
>> AOL Instant Messenger: "DwnSth69"
>>
>> @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
>>
>>
>
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>
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

W. Jack Hilton III

HEMI@charter.net

http://webpages.charter.net/hemi/jbd1.html

ICQ#: 32611901

AOL Instant Messenger: "DwnSth69"

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@



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