Re: I'm ready to sue Daimler-Chrysler...

From: Bernd D. Ratsch (bernd@texas.net)
Date: Thu Aug 26 1999 - 17:38:12 EDT


Another key point for all of you R/T people:

On the latest "Dakota" commercials on Speedvision, they advertise "The
highest towing capacity in its class" and show a RED R/T in the
commercial. (This was just yesterday.)

Personally, I don't think that their marketing folks have read the
interoffice emails on the towing capacities of the R/T's. Otherwise, they
wouldn't put an R/T in the commercial.

- Bernd

At 05:15 PM 08/26/1999 -0400, you wrote:
>After talking to about 5 different people on the phone over the last couple
>months, I am very very pi$$ed off. (I even talked to the V-P of public
>relations to no avail)
>
>To put a long story short, D-C refuses to offer me ANYthing for the towing
>issue.
>They told me that because I bought my truck on March 31st, I am not even
>elligible for the buyback.
>
>THEY tell me that my owners manual was corrected to the 2,000 lbs towing
>capacity...
>But... it was not. I was completely misled by the sales brochure, and the
>owners manual.
>
>Also, nobody has ever ever contacted me on the issue. I have made all the
>calls.. nobody ever returns my calls... I was never even contacted when D-C
>originally noticed the towing error like they said they did in the news
>article.
>
>So, I am done playing Mister Nice guy. What can I do now? I'm willing to
>play hardball.
>
>Also.. in addition to the towing issue, I am very bitter about ordering what
>the sales brochure said was 4 wheel ABS disc brakes. When my truck hit the
>lot, I find out that that was another typo in the sales brochure, and there
>IS 4 wheel ABS brakes, but only drum rears. We should add this to our
>argument.



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