Warrantee Issue

From: JHarmon (jdharmon@earthlink.net)
Date: Sun Sep 12 1999 - 02:58:05 EDT


Hey all.
Just a little note that might be of interest to everyone. I have
another Dodge that is my work truck (1500 Quad cab, long bed). I haul
some heavy loads from time to time (2400# plus toolbox) in the bed.
When I got the truck two months ago, I asked if the alignment was ok and
they said yes. After 6 weeks, the tires showed severe wear and the
alignment was way out of wack. Had been that way since I got it. I
didn't have time to leave it at the dealer. I put a set of helper
springs on the back to help keep the bumper off the ground under heavy
weight.

Anyway, when I finally took the truck in for the warrantee work, they
said it was out of warrantee because of the helper springs and they were
not going to cover the alignment and new front tires (10K miles on
them). After some screaming on my part, they went ahead and covered the
work.

as most know, the dealers are out to get what they can and do as little
warrantee work as possible. Try to remove as much of the stuff added to
the suspension as possible to avoid this problem. And, legally, no
matter what you do to the trucks, they still have to honor the
warrantee. That is the law.



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