Checking Order Status - Revisited

From: Rick Pargeter (rparge@teleport.com)
Date: Fri Sep 24 1999 - 20:32:02 EDT


Hi, all.

I've got a 2000 4.7 SLT on order, and have several questions about the order
status line.

1. I tried the 800 number and instructions, and they do not work. For a
refresher, they were:
>Call 1-800-992-1997 Go through automation in this order:
>Press 2, Hold for a minute, when prompted press 1,

Here, #2 is if you know your party's 4 digit extension. I tried 3-3-3 here
and waited, and got an error.

>press 3, press 3, press 3, enter home phone number, if
>correct press 1. Wait on the line for a cust. service
>Rep. and tell them your checking on a 2000 Dakota
>order VON# XXXXXXX.

Question #2 - What does a VON# look like. My salesman gave me a number that
was a seven digit number like --> AA12345. Is this a good VON number?

TIA.
Rick



This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 12:17:09 EDT