Thanks, I definitely wont go to Maroone with my truck.
Anybody else wonder why we cant get decent dealer service?????
Ryan
----- Original Message -----
From: <cnnbcbs@juno.com>
To: <dakota-truck@buffnet.net>
Sent: Wednesday, October 06, 1999 8:20 PM
Subject: DML: I'm not swallowing this...
> Check this out:
>
> I go over to maroone dodge, a "five-star" dealer. I schedule an
> appointment, I speak with a rep., I tell him about
>
> 1.A strange clicking sound from the steering wheel
> 2.The "whoo-whoo"sound I spoke of earlier (from the right rear tire)
> 3. Very rough idling while the engine is cold
> 4. A buzzing sound from the transmission while in reverse (tsb)
>
> He gets the car, its there 2 1/2 days. They don't even call me back. I
> finally decide to call the service rep. back, and After 15 minutes on
> hold, He comes back to tell me "Well, the mechanics have looked over the
> truck and they've found no problems". I know for a fact all of these
> problems exist. I'm not craZy. Unfortunately, their "we don't fix it
> until it breaks" attitude is really annoying me. They also said rough
> idle is normal on the V6, so I said "why does it only happen while its
> cold?" He didnt answer. And to top it off, the tsb on the buzzing sound,
> is considered an "upgrade"(according to the rep.) and it wont be fixed
> for another two weeks. What the hell! So am I supposed to wait until the
> steering wheel locks up and I kill someone (or myself) before they fix
> it? All of these problems I have researched, and at least two have tsb's.
>
> I dont know who makes these rules on repairs, but they suck.
>
> "el guahiro"
> a very dissatisfied maroone customer
>
>
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