Re: DML:Talking to mgrs/was "yelling@dealer

From: Skip (shadowcatcher@home.com)
Date: Sat Nov 20 1999 - 12:35:28 EST


Hey Ryan, have you heard about our Toy drive for the 5th of December?
We've got you coming and going, it's organized under the DOC banner, but
a bunch of the Dak guys are participating, like Ed Haltermann, Steve
Tooney and Jim Harmon. The Viper Club is even getting involved. Get in
touch with either Heather or me about this, the run out to Borrego and
the Christmas party! Talking about managers, we met with the GM of our
local dealership, and got offers of all kinds of support, including deep
discounts on parts, and a place to set up a collection box for the toys.
sometimes, talking to the guy in charge, calmly, gets the best results.
Skip Middleton
SoCal DOC

Ryan LeBlanc wrote:
>
> I had a problem a while back that wasn't getting resolved by normal means
> too. Since I am only 22, I don't get much respect at dealerships. So, I
> decided I had enough of their crap and scheduled an appointment with the
> manager. He was very polite, and I think impressed that I had the balls to
> take it this far. Needless to say, they fixed my truck. hehe
>
> Ryan LeBlanc
> 99, Durango, 5.9L, 4x4, SLT, Forest Green
> 97, CC, 5.2L, 5 spd, 4x2, SLT+
>
> ----- Original Message -----
> From: <Yllwdkta@aol.com>
> To: <dakota-truck@buffnet.net>
> Sent: Friday, November 19, 1999 10:31 PM
> Subject: DML: yelling @ dealer really works
>
> > Just thought I would tell all of you I took my truck into the dealer to
> fix
> > the paint on Monday. They are obvious spots that were caused by DC. They
> > never called back so I called them on Friday and they said it was ready
> and
> > refused to fix the paint. I WAS HOT. I went to pick it up and demanded
> to
> > talk to the manager. He was really nice and said he would fix them. Then
> I
> > F***ed up the bumper and he said he would fix it free of charge. And one
> > more thing he is going to fix the scratches caused by the Mopar bra. I
> > cannot believe he didn't blow me off.
> >

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