Well, I have a '99 CC 5.2 AUTO and have rear end whine between 40 and 50
MPH. Was considering taking it in to have it checked out.
on 5/12/00 2:25 PM, Sandman at sandman@swconnect.net wrote:
> hmm.... that's funny that they would have a high failure rate there and not
> here. I live in Texas and of all the years I've worked at my dealership
> I've never seen a truck, car, mini-van, or anything else come into the shop
> with a failed differential. I guess it could have something to do with
> which plants most of the vehicles out there come out of.
>
> Bob Mankin wrote:
>
>> OK Gang,
>>
>> I now have it from a reliable source within Chrysler that they are
>> experiencing a high failure rate on differentials for some of the late
>> model Chrysler lines, certainly within the state of California. My 98
>> Dakota is included, though I didn't get into exactly what vehicles are
>> included in the group. Parts are on NATIONAL BACKORDER, probably due to
>> the high demand to cover these failures. This might help explain why
>> they would not work on my vehicle AND did not offer to do so even if I
>> were paying. They can't get the parts to fix it. This dealership is
>> crammed with vehicles and short of space. I can see them wanting to
>> avoid having another vehicle stashed on their lot for possibly weeks
>> while they await parts, in addition to the rental car tab they would
>> have to cover. Speculating now. But it does make sense. When I called
>> this guy and mentioned differential issue, he stopped me before I could
>> even explain the situation and he launched into the national back order
>> deal. The high failure rate is something he is seeing personally as a
>> service manager for a Chrysler dealer here in California.
>>
>> So, anyone out there experiencing differential noises, or issues
>> related, please get in touch with me offlist. I'd like to take your
>> name, address and phone number down for possible recall/class action
>> proceedings.
>>
>> Also, same guy provided me with a very nice list of phone numbers for
>> people in the San Francisco regional office. These are numbers that are
>> not normally given outside of Chrysler because these people want to
>> remain anonymous and unreachable. I'm working through the number
>> sequence now. If anybody has a beef within this region and is not
>> getting relief through the normal channels, I'd be happy to forward
>> these along.
>>
>> Sorry, don't recall the guy's name who gave these to me. We were
>> drinking and my memory is not so good anymore ;-)
>>
>> Bob
>
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:18 EDT