hmm.... that's funny that they would have a high failure rate there and not
here. I live in Texas and of all the years I've worked at my dealership
I've never seen a truck, car, mini-van, or anything else come into the shop
with a failed differential. I guess it could have something to do with
which plants most of the vehicles out there come out of.
Bob Mankin wrote:
> OK Gang,
>
> I now have it from a reliable source within Chrysler that they are
> experiencing a high failure rate on differentials for some of the late
> model Chrysler lines, certainly within the state of California. My 98
> Dakota is included, though I didn't get into exactly what vehicles are
> included in the group. Parts are on NATIONAL BACKORDER, probably due to
> the high demand to cover these failures. This might help explain why
> they would not work on my vehicle AND did not offer to do so even if I
> were paying. They can't get the parts to fix it. This dealership is
> crammed with vehicles and short of space. I can see them wanting to
> avoid having another vehicle stashed on their lot for possibly weeks
> while they await parts, in addition to the rental car tab they would
> have to cover. Speculating now. But it does make sense. When I called
> this guy and mentioned differential issue, he stopped me before I could
> even explain the situation and he launched into the national back order
> deal. The high failure rate is something he is seeing personally as a
> service manager for a Chrysler dealer here in California.
>
> So, anyone out there experiencing differential noises, or issues
> related, please get in touch with me offlist. I'd like to take your
> name, address and phone number down for possible recall/class action
> proceedings.
>
> Also, same guy provided me with a very nice list of phone numbers for
> people in the San Francisco regional office. These are numbers that are
> not normally given outside of Chrysler because these people want to
> remain anonymous and unreachable. I'm working through the number
> sequence now. If anybody has a beef within this region and is not
> getting relief through the normal channels, I'd be happy to forward
> these along.
>
> Sorry, don't recall the guy's name who gave these to me. We were
> drinking and my memory is not so good anymore ;-)
>
> Bob
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:17 EDT